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Wicked, Incomplete, and Uncertain : User Support in the Wild and the Role of Technical Communication /

"How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--P...

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Detalles Bibliográficos
Autor principal: Swarts, Jason, 1972- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Logan : Utah State University Press, [2018]
Colección:Book collections on Project MUSE.
Temas:
Acceso en línea:Texto completo

MARC

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035 |a (OCoLC)1045069210 
040 |a MdBmJHUP  |c MdBmJHUP 
100 1 |a Swarts, Jason,  |d 1972-  |e author. 
245 1 0 |a Wicked, Incomplete, and Uncertain :   |b User Support in the Wild and the Role of Technical Communication /   |c Jason Swarts. 
264 1 |a Logan :  |b Utah State University Press,  |c [2018] 
264 3 |a Baltimore, Md. :  |b Project MUSE,   |c 2018 
264 4 |c ©[2018] 
300 |a 1 online resource (169 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 0 |t The exigences and forms of technical communication --  |t Task shift : changes in the object of documentation --  |t Shifted tasks and shifted problems : the problem of wicked and tame problems --  |t Credibility and user interaction : the challenge of decentered expertise --  |t A survey of action-based proto-genres of help --  |t The role of technical communication. 
520 |a "How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--Provided by publisher 
588 |a Description based on print version record. 
650 7 |a Technology  |x Documentation.  |2 fast  |0 (OCoLC)fst01145107 
650 7 |a Technical writing.  |2 fast  |0 (OCoLC)fst01144965 
650 7 |a Communication of technical information.  |2 fast  |0 (OCoLC)fst00870307 
650 7 |a REFERENCE  |x Writing Skills.  |2 bisacsh 
650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Rhetoric.  |2 bisacsh 
650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Composition & Creative Writing.  |2 bisacsh 
650 7 |a technical writing.  |2 aat 
650 6 |a Information technique. 
650 6 |a Technologie  |x Documentation. 
650 6 |a Redaction technique. 
650 0 |a Communication of technical information. 
650 0 |a Technology  |x Documentation. 
650 0 |a Technical writing. 
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945 |a Project MUSE - 2018 Complete