Dealing with Dysfunction : Innovative Problem Solving in the Public Sector /

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"Congressional impasse, financially untenable social programs, and fiscal crises are hallmarks of bureaucratic dysfunction today. Jorrit de Jong explains that bureaucratic dysfunction reflects a breach of contract between the government-not only as a provider of services, but also as a catalyst...

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Detalles Bibliográficos
Autor principal: Jong, Jorrit de (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, D.C. : Brookings Institution Press, 2016.
Colección:Book collections on Project MUSE.
Temas:
Public administration.
Problem solving.
Government accountability.
Bureaucracy.
POLITICAL SCIENCE > American Government > National.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
POLITICAL SCIENCE > Government > National.
POLITICAL SCIENCE > Public Affairs & Administration.
Resolution de probleme > Études de cas.
Obligation de rendre compte (Administration publique) > Études de cas.
Administration publique (Science) > Études de cas.
Bureaucratie > Études de cas.
Problem solving > Case studies.
Government accountability > Case studies.
Public administration > Case studies.
Bureaucracy > Case studies.
Case studies.
Electronic books.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Cover; Title Page; Copyright Information; Table of Contents; Preface; Introduction; Foundational Concepts; Theories of Bureaucratic Dysfunction; Inquiry and Action: The Kafka Brigade Method; Kafka Cases I: The Pilot Phase; Kafka Cases II: The Consolidation Phase; Emerging Issues and Lessons; Conclusions; References; Index; Back Cover.

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