Managing Risk and Complexity through Open Communication and Teamwork /
Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the...
Autor principal: | |
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Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
West Lafayette, Indiana :
Purdue University Press,
[2015]
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Colección: | Book collections on Project MUSE.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction
- Concertive control in organizations
- A call from the moon : exemplary communication practices at nasa's marshall space flight center
- Studies of open communication and teamwork
- Operating as a team and checklists : reducing complexity and risks in health care
- Fighting fires with smart risks
- Challenger, columbia, and risk communication
- Responses to apollo, challenger, columbia: the decline of the space program
- Our homeless neighbors : "at risk" and "risky" to the domiciled
- Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell
- The age of participation
- Conclusion
- Acknowledgments
- Notes
- Glossary
- Index.