Unmanageable Care : An Ethnography of Health Care Privatization in Puerto Rico
In Unmanageable Care, anthropologist Jessica M. Mulligan goes to work at an HMO and records what it's really like to manage care. Set at a health insurance company dubbed Acme, this book chronicles how the privatization of the health care system in Puerto Rico transformed the experience of acce...
Autor principal: | |
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Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
NYU Press,
2014.
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Colección: | Book collections on Project MUSE.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Contents; Acknowledgments; Introduction: Learning to Manage; PART I: ELEMENTS OF A SYSTEM; 1. A History of Reform: Colonialism, Public Health, and Privatized Care; 2. Regulating a Runaway Train: Everyone Is Replaceable; 3. New Consumer Citizens: Life Histories; PART II: THE BUSINESS OF CARE: MARKET VALUES AND MANAGEMENT STRATEGIES; 4. Quality: Managing by Numbers; 5. Complaints: The Wrong Glucometer ... Again!; 6. Market Values: Partnering and Choice; Conclusion: Ungovernability as Market Rule; Appendix 1: A Methodological Appendix; Appendix 2: Interview Descriptions; Notes.
- Works CitedIndex; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; About the Author.