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Leading Change from the Middle : A Practical Guide to Building Extraordinary Capabilities /

This book takes you on the journeys traveled by Kurt Mayer, an information technology executive in the Department of Defense trying to build a new IT system in record time with limited resources, and Stephen Wang, a mid-level leader in city government trying to build a capability for supporting comm...

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Detalles Bibliográficos
Autor principal: Nickerson, Jackson A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, District of Columbia : Brookings Institution Press, 2014.
Colección:Book collections on Project MUSE.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Nickerson, Jackson A. 
245 1 0 |a Leading Change from the Middle :   |b A Practical Guide to Building Extraordinary Capabilities /   |c Jackson Nickerson. 
264 1 |a Washington, District of Columbia :  |b Brookings Institution Press,  |c 2014. 
264 3 |a Baltimore, Md. :  |b Project MUSE,   |c 2014 
264 4 |c ©2014. 
300 |a 1 online resource (137 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 0 |a Innovations in Leadership 
500 |a TRAITEMENT SOMMAIRE. 
500 |a Titre de l'ecran-titre (visionne le 21 juillet 2015). 
505 0 |a Leaders in the middle and their challenges -- The journeys begin for Kurt and Stephen -- Categorizing stakeholders -- Leadership approaches for each category of stakeholders -- Avoid making stakeholders deaf -- How do Kurt's and Stephen's journeys end? -- How can you lead change? 
520 |a This book takes you on the journeys traveled by Kurt Mayer, an information technology executive in the Department of Defense trying to build a new IT system in record time with limited resources, and Stephen Wang, a mid-level leader in city government trying to build a capability for supporting commercial agriculture. Kurt and Stephen have to navigate complex organizational and stakeholder landscapes in which they often have few decision rights and few resources. One succeeds; one does not. While following Kurt and Stephen, the book introduces a new approach for increasing the likelihood of successfully leading change. This new approach breaks down into three core strategies: First, identify all relevant stakeholders and partition them into four categories: superordinates, subordinates, customers, and complementors/blockers (those who control needed resources but over whom the leaders have no authority). Second, for each stakeholder category, identify Communications, Strategies, and Tactics (referred to as CoSTS). Third, don't stimulate negative emotions that make people DEAF (Disrespect, Envy, Anger, and Fear) to efforts to produce change. --  |c Edited summary from book. 
588 |a Description based on print version record. 
650 7 |a Organizational change.  |2 fast  |0 (OCoLC)fst01047828 
650 7 |a Leadership.  |2 fast  |0 (OCoLC)fst00994701 
650 6 |a Leadership. 
650 6 |a Changement organisationnel. 
650 2 |a Leadership 
650 2 |a Organizational Innovation 
650 0 |a Leadership. 
650 0 |a Organizational change. 
655 7 |a Livres numeriques.  |2 rvmgf 
655 7 |a e-books.  |2 aat 
655 6 |a Livres electroniques. 
655 7 |a Electronic books.   |2 local 
710 2 |a Project Muse.  |e distributor 
830 0 |a Book collections on Project MUSE. 
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945 |a Project MUSE - Custom Collection 
945 |a Project MUSE - 2014 Complete