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Learning by Example : Imitation and Innovation at a Global Bank /

In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedente...

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Detalles Bibliográficos
Autor principal: Strang, David
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Princeton : Princeton University Press, 2010.
Colección:Book collections on Project MUSE.
Temas:
Acceso en línea:Texto completo

MARC

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505 0 |a Benchmarking as a management technique -- Global financial and team challenge -- Practical reasoning and the case for change -- The construction of a reference group -- Interorganizational influence -- Common moves in organizational reform -- Personal and programmatic impact -- Global financial's corporate quality initiative -- Some lessons from the search for best practice. 
520 |a In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization. Through extensive interviews, surveys, and. 
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