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Borders in Service : Enactments of Nationhood in Transnational Call Centres /
In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres.
| Autores principales: | , |
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| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
University of Toronto Press,
[2016]
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| Colección: | Book collections on Project MUSE.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius.
- Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle
- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary.