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Borders in Service : Enactments of Nationhood in Transnational Call Centres /

In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres.

Detalles Bibliográficos
Autores principales: Poster, Winifred (Autor, Editor ), Mirchandani, Kiran, 1968- (Autor, Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : University of Toronto Press, [2016]
Colección:Book collections on Project MUSE.
Temas:
Acceso en línea:Texto completo

MARC

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020 |z 9781487520595 
020 |z 9781487511869 
035 |a (OCoLC)959713779 
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245 0 0 |a Borders in Service :   |b Enactments of Nationhood in Transnational Call Centres /   |c edited by Kiran Mirchandani and Winifred R. Poster. 
264 1 |a London :  |b University of Toronto Press,  |c [2016] 
264 3 |a Baltimore, Md. :  |b Project MUSE,   |c 2023 
264 4 |c ©[2016] 
300 |a 1 online resource (288 pages). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 |a Cover ; Title Page ; Copyright Page ; Contents; Illustrations; Acknowledgments; Introduction; 1. Enactments of Nationhood in Transnational Call Centres ; Part 1. Call Centres as Building Blocks for Narratives of the Nation State ; 2. "El Salvador Works": The Creation and Negotiation of a National Brand and the Transnational Imaginary; 3. Growing Downhill? Contestations of Sovereignty and the Creation of Itinerant Workers in Guyanese Call Centres; 4. "An Island Off the West Coast of Australia": Multiplex Geography and the Growth of Transnational Telemediated Service Work in Mauritius. 
505 0 |a Part 2. Constructing Nationally Appropriate (and Inappropriate) Workers5. Serving the World, Serving the Nation: Everyday Nationalism and English in Philippine Offshore Call Centres; 6. Transnational "Homies" and the Urban Middle Class: Enactments of Class, Nation, and Modernity in Guatemalan Call Centres; Part 3. Caught in the Middle -- Labours of Borders and Crossings; 7. Migrations a l'envers: Global Service Work and Discursive Crossings; 8. Border Speech between Two National Linguistic Ideologies: The Case of Bilingual El Paso Call Centres; Summary. 
520 |a In this collection, Kiran Mirchandani and Winifred Poster have gathered a wide range of contributors to explore the dynamics within global call centres. 
588 |a Description based on print version record. 
650 7 |a Transnationalism.  |2 fast  |0 (OCoLC)fst01154884 
650 7 |a Service industries workers.  |2 fast  |0 (OCoLC)fst01113477 
650 7 |a National characteristics.  |2 fast  |0 (OCoLC)fst01033330 
650 7 |a Intercultural communication.  |2 fast  |0 (OCoLC)fst00976084 
650 7 |a SOCIAL SCIENCE / Sociology / General  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Sales & Selling  |x General.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Marketing  |x General.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Commerce.  |2 bisacsh 
650 6 |a Transnationalisme. 
650 6 |a Caracteristiques nationales. 
650 6 |a Services (Industrie)  |x Personnel. 
650 6 |a Centres d'appels (Affaires)  |x Personnel. 
650 6 |a Centres d'appels (Affaires)  |x Aspect social. 
650 0 |a Transnationalism. 
650 0 |a National characteristics. 
650 0 |a Intercultural communication. 
650 0 |a Service industries workers. 
650 0 |a Call centers  |x Employees. 
650 0 |a Call centers  |x Social aspects. 
655 7 |a Electronic books.   |2 local 
700 1 |a Poster, Winifred,  |e author,  |e editor. 
700 1 |a Mirchandani, Kiran,  |d 1968-  |e author,  |e editor. 
710 2 |a Project Muse.  |e distributor 
830 0 |a Book collections on Project MUSE. 
856 4 0 |z Texto completo  |u https://projectmuse.uam.elogim.com/book/107352/ 
945 |a Project MUSE - Custom Collection