Tabla de Contenidos:
  • ""CONTENTS""; ""INTRODUCTION""; ""Behind the Scenes: 1 PRE-MEETING PREPARATION""; ""First Contacts""; ""Who Should Attend?""; ""Needs Assessment""; ""Verbal Needs Assessment (by telephone or in person)""; ""The Written Questionnaire""; ""On-The-Spot Data Collection""; ""Summary""; ""Planning for the First Meeting""; ""Beginnings: 2 FORMING PHASE""; ""Background: General Principles of Group Development""; ""Forming Phase""; ""Establishing a Comfortable Psychological/Emotional Working Environment""
  • ""Clarifying Expectations: Setting Group Goals and Developing Commitment to the Task and the Team""""Defining Your Role as Group Facilitator""; ""Print Resources and Films""; ""Spinning Your Wheels: 3 STORMING PHASE""; ""Storming Phase""; ""What do members need?""; ""What can the facilitator do?""; ""Helping Group Members to Communicate Effectively""; ""Conducting Process Analysis and Feedback Sessions""; ""Summary""; ""Print Resources""; ""Films""; ""The Group Takes Off: 4 NORMING & PERFORMING PHASES""; ""Norming Phase
  • A bridge to performing effectively""; ""Performing Phase""
  • ""Systematic Problem Solving""""Print Resources""; ""Films""; ""Adjourning
  • Helping a group which no longer needs to meet""