Ethics management in libraries and other information services /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: P�erez Pulido, Margarita (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge, MA : Chandos Publishing, [2018]
Colección:Chandos information professional series.
Temas:
Library administration > Moral and ethical aspects.
Biblioth�eques > Administration > Aspect moral.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Library administration
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Machine generated contents note: 1. Why Implement Organisational Ethics?
  • Context of Sustainability
  • Social Responsibility in Organisations
  • Ethical Management Model in Organisations
  • Case Study
  • References
  • 2. Individual, Professional and Organisational Ethics
  • Public Sector Ethics
  • Values
  • Ethical Conflicts Resolution and Decisions Making
  • Case Study
  • References
  • 3. Ethical Dimension in Libraries and Other Organisational Information Services
  • Deontological Codes of the Profession
  • Deontological Code of the Organisation
  • Stakeholders Theory
  • Elaboration of a Code of Ethics for the Organisation
  • Case Study
  • References
  • 4. Quality Management Contribution to the Ethical Behaviour of the Organisation
  • Basic Principles of the Quality Management
  • Ethical Implications in the ISO Standards 9001:2008 and 9001:2015
  • Context of the Organisation
  • Stakeholders
  • Processes
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement
  • Ethical Implications of the EFQM Model
  • Leadership
  • Strategy
  • People
  • Partnerships and Resources
  • Processes, Products and Services
  • Customer Results
  • People Results
  • Society Results
  • Key Results
  • Case Study
  • References
  • 5. ISO 26000:2010 Guidance on Social Responsibility: Concept and Practical Application
  • Principles of the Social Responsibility
  • Principle 1 Accountability
  • Principle 2 Transparency
  • Principle 3 Ethical Behaviour
  • Principle 4 Respect for Stakeholder Interests
  • Principle 5 Respect for the Rule of Law
  • Principle 6 Respect for International Norms of Behaviour
  • Principle 7 Respect for Human Rights
  • Social Responsibility Core Subjects
  • Subject 1 Organisational Governance
  • Subject 2 Human Rights
  • Subject 3 Labour Practices
  • Subject 4 Environment
  • Subject 5 Fair Operating Practices
  • Subject 6 Consumer Issues
  • Subject 7 Community Involvement and Development
  • How to Implement Social Responsibility in an Organisation
  • Towards a Social Responsibility Certification
  • Case Study
  • References.

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