Supply chain management for collection services of academic libraries : solving operational challenges and enhancing user productivity /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wang, Zheng (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge, MA : Chandos Publishing, an imprint of Elsevier, 2017.
Colección:Chandos information professional series.
Temas:
Academic libraries > Collection development.
Academic libraries > Administration.
Business logistics.
Biblioth�eques universitaires > D�eveloppement des collections.
Biblioth�eques universitaires > Administration.
Logistique (Organisation)
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > General.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Front Cover; SUPPLY CHAIN MANAGEMENT FOR COLLECTION SERVICES OF ACADEMIC LIBRARIES; SUPPLY CHAIN MANAGEMENT FOR COLLECTION SERVICES OF ACADEMIC LIBRARIES: Solving Operational Challenges and Enhancing User Productivity; Copyright; CONTENTS; 1
  • 1Introduction to SupplyChain Management and Case Studies; 1
  • Supply Chain for Libraries-Big Picture; PRELUDE TO THE NEED OF THE SUPPLY CHAIN; CURRENT CLIMATE; STAKEHOLDER EXPECTATIONS; SERVICE ORGANIZATION WITH LEAN RESOURCES; Level One: Departmental Productivity in Processes, Metrics, and Services.
  • Level Two: Organizational Productivity or Service Productivity in Process, Metrics, and ServicesLevel Three: Patron Productivity in Process, Metrics, and Services; DIMINISHING PURCHASE POWERS; USER CONTEXT SWITCH; REFERENCE; 2
  • Emerging Values; BUSINESS VALUES IN LIBRARIES; BUSINESS VALUE IN COLLECTION SERVICES; REFERENCES; 3
  • Supply Chain and Supply Chain Cases; DEFINITION OF SUPPLY CHAIN; HISTORY OF SUPPLY CHAIN MANAGEMENT; GOALS OF SUPPLY CHAIN MANAGEMENT; CASE STUDIES RELEVANT TO LIBRARY BUSINESS; REFERENCES; FURTHER READING; 2
  • Library Supply ChainModel.
  • 4
  • Supply Chain Strategies for LibrariesCOLLECTION SERVICES LIFE CYCLES MODEL; Print Collections; Electronic Collections; SUPPLY CHAIN SEGMENTATION AND ROADMAP MODEL; The "Efficient Supply Chain" Model; The "Flexible" Supply Chain Model; Other Supply Chain Models; SUPPLY CHAIN OPERATIONS REFERENCE MODEL; REFERENCES; FURTHER READING; 5
  • Supply Chain Model for Libraries; SCOR MODEL, VALUE CHAIN MODEL, AND LIBRARY SUPPLY CHAIN LITERATURE; LIBRARY COLLECTION SUPPLY CHAIN MODEL; SUPPLY CHAIN OPERATIONS REFERENCE MODEL; Plan; Source; Make; Deliver; Return; Enable; PLAN-COLLECTION PLANNING.
  • SOURCE-ACQUISITIONS AND LICENSINGMAKE-CATALOGING, DIGITIZATION, AND OTHER COLLECTION ENHANCEMENTS; DELIVER-STACK SERVICES AND COLLECTION DELIVERY; RETURN-COLLECTION RETURN; REFERENCES; 6
  • Plan-Collection Planning; COLLECTION PLANNING AND SCM FORECASTING; SCOR LEVEL-ONE PROCESSES AND ATTRIBUTES; COLLECTION SEGMENTATION; PRIMARY MODE OF ACCESS; COLLECTION PLANNING STRATEGIES AND METRICS; Make-to-User KPIs; Make-to-Stack KPIs; REFERENCE; 7
  • Source-Acquisitions and Licensing; CURRENT ACQUISITIONS AND LICENSING IN LIBRARIES; LIBRARY SOURCE PROCESSES; SOURCE PERFORMANCE METRICS; REFERENCE.
  • 8
  • Make-Collection EnhancementsMAKE IN LIBRARY SETTING; LIBRARY MAKE PROCESSES; LIBRARY MAKE METRICS; REFERENCES; 9
  • Deliver-Stack Services and Delivery; DELIVER FOR MAKE-TO-USER; SUGGESTIONS FOR INTERLIBRARY LOAN AND DOCUMENT DELIVERY; DELIVER PROCESSES AND METRICS FOR MAKE-TO-USER; REFERENCE; 10
  • Return-Collection Return and Get Ready for the Next User; RETURN IN LIBRARY SETTING; RETURN MAKE-TO-STACK OR MAKE-TO-USER; RETURN MEASURES; Reliability; Responsiveness; REFERENCES; 3
  • Future Proof LibrarySupply Chain; 11
  • What Is Essential and What Is Peripheral for Libraries.

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