Staff-less libraries : innovative staff design /

Staff-Less Libraries: Innovative Staff Design considers the challenges of this approach, its pros and cons, identifies international experiences, and discusses best practices. It presents a step-by-step approach to implementing a staffless library and/or services, and seeks to inspire professionals...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Johannsen, Carl Gustav (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Cambridge, MA : Chandos Publishing, [2017]
Colección:Chandos information professional series.
Temas:
Public libraries > Automation.
Public libraries > Design and construction.
Biblioth�eques publiques > Automatisation.
LANGUAGE ARTS & DISCIPLINES > Library & Information Science > Archives & Special Libraries.
Public libraries > Automation
Public libraries > Design and construction
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Machine generated contents note: 1. Introduction
  • Purpose
  • What Is an Open Library?
  • Challenges
  • Benefits
  • Pros and Cons
  • Research Questions
  • Basic Structure of the Book and Recommendations for Reading
  • 2. Open Library Service in a Broader Perspective
  • Library History Perspective
  • The Gradual Opening of the Library
  • Open Libraries in Seven Countries
  • Overview
  • Public Sector and Business Contexts
  • Private Sector Self-Service Experiences
  • Saved Time
  • Summary
  • 3. Development and History of Open Libraries
  • Introduction
  • Technological Requirements
  • New Trends/Opportunities in the Future
  • Open Libraries in Seven Countries Based on Research Oriented Reports and Articles
  • Role of Stakeholders
  • Legitimacy and Legality
  • Summary
  • 4. Open Library Communities, Users, and Usage
  • Introduction
  • Urbanization
  • Neighborhood Characteristics
  • Sociodemographic Factors
  • Age, Gender, and Ethnic Minorities
  • National and International Variations
  • User Types and Segments
  • Usage Patterns and Amount
  • User Purposes, Needs, and Preferences
  • User Behavior
  • and Misbehavior
  • 80% Had Not Experienced Vandalism
  • User Satisfaction
  • User Movement Patterns
  • Summary
  • 5. Critical Success Factors
  • Introduction
  • Strategies to Prevent Vandalism, Unrest, and Harassment
  • Strategies to Make the Library an Inviting and Inspiring Place
  • Strategies to Improve Communication and User Friendly-ness
  • Strategies to Promote the Library as a Local Third Place or Meeting Place
  • Summary
  • 6. Step-by-Step Approach to Implementation
  • Introduction
  • Selecting and Planning the Technological Infrastructure
  • Internal Marketing
  • Designing and Furnishing the Library
  • Optimizing Serendipity and Variety (e.g., Exhibitions)
  • Inviting and Facilitating Local Support to Use the Library as Meeting Point and Third Place
  • Summary
  • 7. Conclusions.

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