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Maximizing electronic resources management in libraries : applying business process management /

This book examines the use of Business Process Management (BPM) and the ways it can be beneficially applied to electronic resources management (ERM) to help organize processes in libraries. It offers librarians a skillset that will make them ready for a variety of library environments.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: England, Lenore A. (Autor), Miller, Stephen D. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Waltham, MA : Chandos Publishing, �2016.
�2016
Colección:Chandos information professional series.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Introduction : business process management (BPM) and electronic resources management
  • 2. Elements of ERM from a BPM point of view
  • 3. Organization of ERM
  • 4. The history and evolution of business process management
  • 5. Application of BPM to ERM
  • 6. Systems thinking, process mapping, and implications for ERM
  • 7. Future development of ERM based on BPM principles
  • 8. Conclusions for BPM applications to ERM.