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Computers and conversation /
In the past few years a branch of sociology, conversation analysis, has begun to have a significant impact on the design of human*b1computer interaction (HCI). The investigation of human*b1human dialogue has emerged as a fruitful foundation for interactive system design.****This book includes eleven...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
Academic Press,
�1990.
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| Colección: | Computers and people series.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Front Cover; Computers and Conversation; Copyright Page; List of Contributors; Table of Contents; Introduction; Acknowledgements; Chapter 1. On the Analysis of Interaction: An Introduction to Conversation Analysis; 1.1 Introduction; 1.2 Harvey Sacks: 'order at all points'; 1.3 The inferential character of ordinary talk; 1.4 The structure of conversational organisation; 1.5 Social organisation and social interaction; 1.6 The methodology of conversation analysis; 1.7 Conclusion; Acknowledgements; Chapter 2. Towards a Sociology of Human-Computer Interaction: A Software Engineer's Perspective.
- 2.1 Introduction2.2 The nature of software engineering; 2.3 The nature of HCI; 2.4 A sociology of interaction for software engineering; 2.5 Making progress; Acknowledgements; Chapter 3. The Very Idea: Informing HCI Design from Conversation Analysis; 3.1 Introduction; 3.2 Human-computer interaction; 3.3 Conversation analysis and human-computer interaction; 3.4 Informing HCI design from Conversation Analysis: an example; 3.5 The applicability of Conversation Analysis to HCI; 3.6 Guidelines for the designer; 3.7 Conclusion.
- Chapter 4. Going Up a Blind Alley: Conflating Conversation Analysis and Computational Modelling4.1 Introduction; 4.2 Conversation and rules; 4.3 The status of rules in the description of human action; 4.4 Conclusion; Chapter 5. Communicative Action and Computers: Re-embodying ConversationAnalysis?; 5.1 Introduction; 5.2 Background partners?; 5.3 Some possible directions: courtship; 5.4 Empirical investigation of situated dialogue; 5.5 Conclusions; Appendix; Acknowledgements; Chapter 6. Repair and Cooperation in Conversation; 6.1 Introduction; 6.2 Slips, schizophrenia and everyday conversation.
- 6.3 An extended repair sequence6.4 Relevance to the study of ordinary conversation; 6.5 Conclusion; Appendix; Chapter 7. Repair Work in Human-Computer Interaction: A Conversation Analytic Perspective; 7.1 Introduction; 7.2 Two perspectives on repair work; 7.3 Choosing and implementing the domain for the study; 7.4 Evaluation; 7.5 Conclusions; Acknowledgements; Chapter 8. Conversation Analysis and Specification; 8.1 Introduction; 8.2 Why conversation?; 8.3 Example; 8.4 Dialogue analysis; 8.5 Conversation analysis; 8.6 Automated support; 8.7 Observational studies; 8.8 Conclusion.
- AcknowledgementsChapter 9. Applying the Technology of Conversation to the Technology for Conversation; 9.1 Introduction; 9.2 The Advice System; 9.3 Dialogue control requirements; 9.4 Selecting a CA approach to dialogue control; 9.5 Dialogue control policies; 9.6 Conclusions; Acknowledgements; Chapter 10. A Computational Model of Explanatory Discourse: Local Interactions in a Plan-BasedExplanation; 10.1 Introduction; 10.2 Structuring interactions within plan-based explanations; 10.3 Local coherence and repair; 10.4 Conclusion; Acknowledgements; Chapter 11.Organising Computer Talk.