Tourism security : strategies for effectively managing travel risk and safety /

Tourism security is an important part of both security management and tourism. Private security professionals and police departments in tourism cities, as well as hotels, major attractions, and theme parks, have all come to realize that tourism security and safety issues (often called tourism surety...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Tarlow, Peter E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Waltham, MA : Butterworth-Heinemann, �2014.
Temas:
Tourism > Security measures.
Tourism > Risk management.
SCIENCE > Earth Sciences > Geography.
TRAVEL > Budget.
TRAVEL > Hikes & Walks.
TRAVEL > Museums, Tours, Points of Interest.
TRAVEL > Parks & Campgrounds.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Introduction to Tourism Security
  • The tourism phenomenon
  • Tourism terminology and history
  • Modern tourism definitions
  • Lack of a unified vocabulary
  • Tourism as a social phenomenon
  • Defining tourism security
  • Classical and modern travel challenges
  • Concepts of leisure and leisure travel
  • Tourism security is more than criminal behavior
  • Criminal acts and acts of terrorism
  • Professional fears of addressing crime and terrorism
  • Pre and post September 11, 2001
  • Tourism safety, security, and surety in the post-9/11 world
  • An overview of tourism surety: the pre-9/11 years
  • The post-9/11 period
  • TOPPs: the first defense against tourism crimes
  • Summary
  • References
  • 2. The Relationship between Tourism Security and the Economy
  • pt. 1 How security, or the lack of security, impacts the tourism industry's economy.
  • pt. 2 How tourism security must face the issues of shrinking budgets and how security personnel must do more with less
  • References
  • 3. Hotel and Motel Security
  • Places of lodging in the tourism history
  • Hotel security: The overview
  • Common problems
  • Hotel challenges
  • Motel challenges
  • Bed 'n breakfast (B & B) challenges
  • Campgrounds and other lodging challenges
  • Lodging security in a consistently changing world
  • The role of the security officer
  • Dealing with the specifics of lodging security
  • Planning lodging security
  • Working with others
  • Around the hotel
  • Front desk and lobby area
  • Front desk personnel
  • Rooms and hallways
  • Food and beverages
  • The outside public areas
  • Pool and athletic safety
  • Other areas in the hotel
  • Outsourcing
  • Protecting the hotel's staff
  • Should an employee or guest become violent
  • References
  • 4. Risk and Crisis Management
  • Introduction
  • Risk management.
  • Why analyzing tourism risks is difficult
  • Crisis management
  • Performing risk management
  • A risk management model
  • Risk management guidelines
  • Alcohol and drugs and tourism risk
  • Drugs, tourism, and terrorism
  • The risk of food safety in tourism
  • Fire and tourism safety
  • Terrorism and tourism
  • Tourism, terrorism, and the media
  • From risk management to crisis management
  • Crisis recovery
  • References
  • 5. Public Gathering Places
  • Introduction
  • CCTV cameras at the casino and beyond
  • The casino security professional
  • Other places where people gather
  • History of meetings and conventions
  • Crimes at convention centers or trade shows
  • Some trade show/convention security procedures
  • Hazardous materials
  • Animals (pets) at trade and convention centers
  • Convention/trade-show center security and safety plans
  • Event security plan
  • References
  • 6. Aquatic Tourism: Security at Beaches, Rivers, Lakes, and on the High Seas.
  • Introduction
  • Beach/sea/river tourism
  • Criminal issues and issues of terrorism at aquatic locations
  • Cruise tourism
  • From the biblical text to the modern world
  • Other security issues specific to cruise ships
  • Other health issues
  • How passengers deal with cruise emergencies
  • References
  • 7. Transportation: Travel by Air, Car, and Train
  • Introduction
  • The distinction between security and safety
  • Notable hijackings
  • Issues of commonality in hijackings
  • Counter-hijacking measures
  • Hardening the terminal
  • Greater examination of luggage
  • Making the plane itself more secure
  • Issues of fire at airports
  • Other suggestions in hardening air travel
  • Issues of health
  • Diseases carried from one nation or continent to another
  • Terrorism-based illnesses
  • Train travel as tourism
  • Bus tourism
  • Appendix: NTA's crisis management plan structure
  • References
  • 8. Tourism Security Legal Issues.
  • Tourism surety, standards of care, and the law
  • Issues of responsibility, legality, and standards of care
  • Making decisions
  • Standards of care
  • Legal vulnerability
  • Tourism law
  • Travelers' rights
  • Travel agents
  • Issues of travel law and travel agents
  • Additional issues for travel agencies
  • The airline passenger bill of rights
  • U.S. cruise passengers bill of rights
  • Train and bus travel
  • Fire codes
  • In Europe
  • Summary
  • References
  • 9. Case Studies: Four Tourism Cities
  • Introduction
  • Tourism and freedom
  • Charleston, South Carolina
  • Las Vegas
  • The Dominican Republic
  • Tourist police
  • Rio de Janeiro
  • Summary
  • References.

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