The art of investigative interviewing /
The Art of Investigative Interviewing, Third Edition can be used by anyone who is involved in investigative interviewing. It is a perfect combination of real, practical, and effective techniques, procedures, and actual cases. Learn key elements of investigative interviewing, such as human psychology...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Waltham, Massachusetts ; Oxford [England] :
Butterworth-Heinemann,
2014.
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Edición: | Third edition. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Front Cover; The Art of Investigative Interviewing; Copyright; Dedication; Mission Statement; Contents; Acknowledgments; About the Author; Foreword; Preface; Introduction; Chapter 1: So You Want to Be an Investigative Interviewer?; Interviewing, interrogations, and investigations; Benefits of being a notary public; Research tools; Pretexting; Qualifications preferred; Chapter 2: Ethical Standards and Professionalism; Ethical standards; Ethics from the top down; The code of ethics; Ethics and Behavioral Standards; Security Professionals' Code of Conduct; Ethical and unethical interviewing.
- Conflicts of interestReview questions; Chapter 3: Preparation and So Much More; Preparation; Attitude; Psychology; Intuition; The Intuition of Interviewees; Flexibility; Curiosity; Imagination; Research; Style; Review questions; Chapter 4: Deception and the Interview; The interviewer's goal; The Interviewer's Needs; Deception; Verbal Signs; Nonverbal Signs; Body Language and Body Physical Signs; Truthfulness; Refusal to Cooperate; Physiological Signs; Psychological Motives for Deception; The Pathological Liar; The Psychopathic Personality; Rationalization; Projection.
- Concluding That There Has Been DeceptionReview questions; Chapter 5: Evidence; Real, documentary, and testimonial evidence; Voluntary confessions; When the Miranda Warnings Are Required; Legal tactics used in seeking a confession; Evidence collection and preservation; Report writing; Characteristics of a Well-Written Report; Testimony in a court of law; Review questions; Chapter 6: Public and Private Interviewing; Reporting and classifying crime; Offense Definitions; Violent crime; Property crime; Investigations in the public and private spheres; The collection of evidence.
- Testimonial evidenceReview questions; Chapter 7: Rapport, Active Listening, and Other Techniques; Building rapport; Active listening; Attentiveness and Concentration; Acceptance; Detachment; Patience; Signaling active listening; Body Language; Body Posture and Movement; Gestures, Facial Expression, and Tone of Voice; Eye Contact; Touch; Positive Silence; Review questions; Chapter 8: Authority; Securitys place in the organization; Definition of Authority; Levels of Authority; The Power of Security Personnel; Authority and Neutrality in the Investigative Interview; Authority and power.
- Liability Concerns for InvestigatorsThe Misuse of Authority; The Positive Application of Authority; Neutrality; Signaling Your Neutrality; Making an Accusation; Review Questions; Chapter 9: Overview of the Interview Process; The historical phase; The personal preparation phase; The initial phase; Precontact; The Floating-Point Strategy; The Preliminary Inquiry; Strategic Planning; Evaluating Potential Interviewees; Creating an Interview Strategy; Preparing Psychologically for the Interview; Contact; Uncovering the truth; First Impressions; The Interviewee's Evaluation Process.