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Total quality management for the food industries /

This book was written with a total focus on the food industry, designed for the food industry and the food industry alone.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gould, Wilbur A., 1920-2005
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Baltimore, MD : CTI Publications, 1992.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Introduction to total quality management (TQM)
  • 2. Philosophy of TQM
  • 3. The management of TQM
  • 4. People and team building
  • 5. Variation
  • 6. Statistical process control and statistical quality control
  • 7. Problem solving
  • brainstorming
  • 8. Problem solving
  • Pareto principle
  • 9. Problem solving
  • frequency distributions, histogram, probability plots, specifications, and capability index
  • 10. Problem solving
  • process flow chart or diagram and quality assurance-critical control point identification
  • 11. Problem solving
  • cause and effect diagram
  • 12. Problem solving
  • variable and attribute charting or X bar and R chart deployment
  • 13. Problem solving
  • correlation charting or scatter diagrams
  • 14. Design of experiments
  • 15. Samples and sampling
  • 16. Communications
  • 17. The cost of quality
  • 18. Rewards & recognitions
  • 19. Questions to be answered when implementing a TQM program
  • 20. Lauching your total quality management program.