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The effective security officer's training manual /

The Effective Security Officer's Training Manual, Third Edition teaches today's security officers the most important aspects of performing the job of a security officer professionally and effectively. Training is the most important element in becoming a professional security officer, but i...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brislin, Ralph F. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford, UK : Elsevier, Butterworth-Heinemann, [2014]
Edición:Third edition.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Brislin, Ralph F.,  |e author. 
245 1 4 |a The effective security officer's training manual /  |c Ralph Brislin. 
250 |a Third edition. 
264 1 |a Oxford, UK :  |b Elsevier, Butterworth-Heinemann,  |c [2014] 
264 4 |c �2014 
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500 |a Revised edition of the author's The effective security officer's training manual, published in 1998. 
500 |a Includes index. 
520 |a The Effective Security Officer's Training Manual, Third Edition teaches today's security officers the most important aspects of performing the job of a security officer professionally and effectively. Training is the most important element in becoming a professional security officer, but it is also often overlooked or underutilized. This straightforward, easy-to-follow, and well-organized text covers the essentials that security officers need as they face issues of growing technology and an emphasis on proactiveness and vigilance. The Effective Security Officer's Training Manual, Third Edition also covers many topics of current concern such as sexual harassment, crowd control, cultural diversity, persons with special needs, new technologies, and much more. With discussion questions at the end of every chapter and a full ancillary package accompanying the text, this manual is a comprehensive tool for developing a career as a successful and trusted professional security officer. 
505 0 |a Front Cover; The Effective Security Officer's Training Manual; Copyright; Dedication; Contents; Chapter 1 -- Introduction to Security; What is private security?; Development of private security in the United States; Security development and the future; September 11, 2001; New guidelines from ASIS; Summary; Chapter 2 -- Security Personnel; Standard 2.1 Training in private security; Standard 2.2 Professional certification programs; Standard 2.3 Job descriptions; Standard 2.4 Training related to job functions; Standard 2.5 Preassignment and basic training; Standard 2.6 Arms training. 
505 8 |a Standard 2.7 Ongoing trainingStandard 2.8 Training of supervisors and managers; Standard 2.9 State authority and responsibility for training; Standard 2.10 State boards to coordinate training efforts; Hallcrest I; Hallcrest II; Number of employees; Some security guard companies are growing; ASIS International Private Security Officer Selection and Training Guideline; Recruitment of security officers; Training; Job description and performance evaluation; Security personnel; Summary; Additional resources; Chapter 3 -- Company Policies and Procedures. 
505 8 |a Important note for company-specific and site-specific proceduresSite-specific training and site orientation; Other post duties; Summary; Chapter 4 -- Ethics; What is ethics?; Ethical violations or cardinal sins of security officers; Reporting of ethical violations; Summary; Case study #1; Case study #2; Ethics questions; Chapter 5 -- Professionalism; Observe and report; Reduce improper behavior; Create peace of mind; Complement and support a client's security program; Client relations; Perception versus reality; Appearance; Conduct and behavior; Nonsecurity duties; Summary; Discussion questions. 
505 8 |a Chapter 6 -- Public RelationsImage; Conduct; Attitude; Appearance; Importance of good public relations; Changing the perceptions; Summary; Discussion questions; Chapter 7 -- Cultural Diversity; Why cultural diversity is important?; Duty of the officer; Prejudice and racism; Summary; Discussion questions; Chapter 8 -- Persons with Special Needs; Intellectual disability; Learning disability; Interacting with people who have developmental disabilities; Communicating with people who have developmental disabilities; What do I do when I meet someone with a disability?; Summary; Exercises. 
505 8 |a Chapter 9 -- Interpersonal CommunicationImportance of communication; Definition of communication; Encoding; Medium; Decoding; Nonverbal communication; Personality factors and communication; Communication systems; Informal communication; Climate of the organization; Active listening; Common sense tips; Summary; Exercises; Reference; Chapter 10 -- Communications Systems and the Importance of Communication in an Emergency; Two-way radio communication; Telephone; Public address systems and intercoms; Importance of internal communication before and during an emergency; Summary; Exercises. 
505 8 |a Chapter 11 -- Physical Security. 
542 |f Copyright and#169: Elsevier Science and Technology  |g 2014 
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776 0 8 |i Print version:  |a Brislin, Ralph F.  |t Effective security officer's training manual  |z 0128000031  |w (DLC) 2014002788  |w (OCoLC)869852457 
856 4 0 |u https://sciencedirect.uam.elogim.com/science/book/9780128000038  |z Texto completo