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Bullying and sexual harassment : a practical handbook /

Bullying and Sexual Harassment provides practical guidance on how to recognise and reduce bullying and harassment. It explains and advises on what steps a manager should take when they first become aware of such problems and how to be pro-active rather than reactive. It is written in an easy to foll...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Stephens, Tina
Autor Corporativo: Institute of Leadership & Management (Great Britain)
Otros Autores: Hallas, Jane
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford : Chandos Publishing in association with ILM, 2006.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Bullying and Sexual Harassment: A practical handbook; Copyright; Contents; List of figures and tables; Table of cases; About the authors; 1 What is BASH?; 2 Why is this the manager's responsibility?; You could be breaking the law; What will bullying and sexual harassment cost the organisation?; 3 What can I do about it?; Establishing a policy; Examining organisational culture, structure and management style; Power and authority; Communicating the policy; Use the policy!; 4 What procedures should we adopt and develop?; Complaints procedure; Procedures and investigations; Mediation.
  • Monitoring and evaluation5 How can I help people enact the policies and procedures?; Awareness-raising; Using surveys; Counselling; Training; 6 Where does it all end?; The manager has a right to manage; The organisation has a right to control people's behaviour; Employees should look out for themselves; And if the business is thriving?; Finally ... ; Appendix 1 Procedures; Complaints checklist; Bullying and harassment procedure checklist; Conducting an investigation checklist; Mediation checklist; Appendix 2 Self-assessment; Are you at risk of becoming (or are you already) a bully?
  • Do you work for a bullying organisation?Are you at risk of becoming (or are you already) a bully?; Do you work for a bullying organisation?; Appendix 3 Types of bully and bullying behaviour; Appendix 4 Useful contacts and sources of further information; Organisations; Websites; Publications; References; Index.