Body language and the first line manager /

Body language can account for 70 per cent of the message we give out. This book provides an insight into the impact that body language can have at work. It is aimed at first line management level and provides a look at body language and how we need to ensure that we are giving out the right non-verb...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Lawton, Eunice
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford : Chandos, [2006]
Temas:
Interpersonal communication.
Body language.
Kinesics
Communication interpersonnelle.
Langage du corps.
PSYCHOLOGY > Cognitive Psychology.
SCIENCE > Cognitive Science.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Body Language and the First Line Manager; Copyright; Contents; Preface; About the author; Body language and the first line manager; Introduction; The importance of non-verbal communication; First impressions; Your image at work; Achieving assertiveness; Raising your profile; Body language basics; Building rapport; Meeting and greeting people; Presentation skills; Team meetings and briefings; Attending meetings; Gaining cooperation; Staff appraisal; Negotiating skills; Attending interviews; Other cultures; Putting non-verbal communication into practice; Further reading; Index.

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