Credible checklists and quality questionnaires : a user-centered design method /

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Credible Checklists and Quality Questionnaires starts off with an examination of the critical but commonly overlooked checklist method. In the second chapter, questionnaires and surveys are discussed. Asking questions sounds simple, but the hard truth is that asking questions (and designing question...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wilson, Chauncey (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Waltham, MA : Morgan Kaufmann, �2013.
Temas:
Questionnaires > Methodology.
Quality of products.
User-centered system design.
Questionnaires > M�ethodologie.
Qualit�e des produits.
Conception participative (Conception de syst�emes)
REFERENCE > Questions & Answers.
Quality of products
Questionnaires > Methodology
User-centered system design
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Checklists
  • Questionnaires and surveys.
  • Introduction
  • Part 1. Checklists
  • Overview of checklists
  • When should you use a checklist?
  • Procedures and practical advice on checklists
  • Major issues in the use of checklists
  • Data analysis
  • Recommended readings
  • References
  • Part 2. Questionnaires and surveys
  • Overview of questionnaires and surveys
  • When should you use questionnaires and surveys?
  • What do you need to use questionnaires and surveys?
  • Procedures and practical advice
  • Varying and extending questionnaires and surveys via mixed-mode surveys
  • Major issues in the use of questionnaires and surveys
  • Guidelines for designing response categories
  • Data analysis
  • Recommended readings
  • References
  • Appendix A: Standard usability questionnaires.

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