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|a 027.7
|2 23
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|a Munde, Gail.
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|a Surviving the future :
|b Academic libraries, quality and assessment /
|c Gail Munde, Kenneth Marks.
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|a Oxford [England] :
|b Chandos Publishing,
|c 2009.
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300 |
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|a 1 online resource (1 ebook (xv, 201 pages))
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|a text
|b txt
|2 rdacontent
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|a online resource
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|a Chandos information professional series
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|a Includes bibliographical references and index.
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|a Quality, assessment and evaluation -- Creating a culture of assessment -- Frameworks for quality improvement -- Strategic planning, the Balanced Scorecard and benchmarking -- Performance indicators -- The library's role in successful faculty research and teaching -- The library's role in successful postgraduate and professional education -- The library's role in the success of undergraduate students -- User satisfaction as a quality indicator -- Using group norms and peer comparisons as contexts for quality -- Toward surviving the future.
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520 |
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|a Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book assists librarians to make sense of data collection, assessment, and comparative evaluation as stepping stones to transformative quality improvement. Creating value lies in a library's ability to understand, communicate and measure what matters to users, and what can be measured can be managed to successful outcomes.
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650 |
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|a Academic libraries
|x Aims and objectives.
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650 |
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0 |
|a Academic libraries
|x Evaluation.
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650 |
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6 |
|a Biblioth�eques universitaires
|x Finalit�es.
|0 (CaQQLa)201-0182265
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|
6 |
|a Biblioth�eques universitaires
|0 (CaQQLa)201-0003680
|x �Evaluation.
|0 (CaQQLa)201-0379188
|
650 |
|
7 |
|a LANGUAGE ARTS & DISCIPLINES
|x Library & Information Science
|x Archives & Special Libraries.
|2 bisacsh
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650 |
|
7 |
|a Academic libraries
|x Aims and objectives
|2 fast
|0 (OCoLC)fst00795010
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650 |
|
7 |
|a Academic libraries
|x Evaluation
|2 fast
|0 (OCoLC)fst00795036
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700 |
1 |
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|a Marks, Kenneth.
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776 |
0 |
8 |
|i Print version:
|a Munde, Gail.
|t Surviving the future : academic libraries, quality, and assessment.
|d Cambridge, [England] ; Oxford, [England] : Chandos Publishing, �2009
|h xvi, 201 pages
|k Chandos information professional series.
|z 9781843344780
|
830 |
|
0 |
|a Chandos information professional series.
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856 |
4 |
0 |
|u https://sciencedirect.uam.elogim.com/science/book/9781843344773
|z Texto completo
|