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Instant messaging reference : a practical guide /
Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Witney :
Chandos Publishing (Oxford) Ltd,
2009.
|
| Colección: | Chandos information professional series.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Ma 4500 | ||
|---|---|---|---|
| 001 | SCIDIR_ocn824481926 | ||
| 003 | OCoLC | ||
| 005 | 20231117044825.0 | ||
| 006 | m o d | ||
| 007 | cr cnunnn||||| | ||
| 008 | 120320s2009 enka ob 001 0 eng | ||
| 040 | |a AU@ |b eng |e pn |c AU@ |d OCLCO |d N$T |d YDXCP |d OPELS |d OCLCF |d E7B |d EBLCP |d MHW |d DEBSZ |d OCLCQ |d OCLCA |d MERUC |d OCLCQ |d WYU |d UKAHL |d OCLCQ |d S2H |d OCLCO |d OCLCQ |d OCLCO | ||
| 015 | |a GBA779773 |2 bnb | ||
| 016 | 7 | |a 014052155 |2 Uk | |
| 019 | |a 871225309 |a 874155685 |a 1066493968 | ||
| 020 | |a 9781780631233 |q (electronic bk.) | ||
| 020 | |a 1780631235 |q (electronic bk.) | ||
| 020 | |z 9781843343578 | ||
| 020 | |z 9781843343585 | ||
| 020 | |z 1843343576 |q (pbk.) | ||
| 020 | |z 1843343584 |q (hbk.) | ||
| 035 | |a (OCoLC)824481926 |z (OCoLC)871225309 |z (OCoLC)874155685 |z (OCoLC)1066493968 | ||
| 050 | 4 | |a Z711.45 | |
| 072 | 7 | |a LAN |x 025000 |2 bisacsh | |
| 082 | 0 | 4 | |a 025.520285469 |2 23 |
| 100 | 1 | |a Bridgewater, Rachel. | |
| 245 | 1 | 0 | |a Instant messaging reference : |b a practical guide / |c Rachel Bridgewater, Meryl B. Cole. |
| 260 | |a Witney : |b Chandos Publishing (Oxford) Ltd, |c 2009. | ||
| 300 | |a 1 online resource (1 ebook (xviii, 213 pages)) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Chandos information professional series | |
| 504 | |a Includes bibliographical references (pages 201-206) and index. | ||
| 505 | 0 | |a Introduction -- Virtual reference: an overview and brief history -- IM Basics -- Basic IM reference -- Set-up and use -- Conducting the IM reference interview -- Managing patron expectations and staff attitudes -- Evaluating/updating service -- Taking your service to the next level: widgets, enterprise IM and collaborative IM -- Issues with IM reference -- Promoting your IM reference service. | |
| 520 | |a Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential. | ||
| 650 | 0 | |a Instant messaging. | |
| 650 | 0 | |a Electronic reference services (Libraries) | |
| 650 | 0 | |a Libraries and the Internet. | |
| 650 | 0 | |a Social media. | |
| 650 | 2 | |a Social Media |0 (DNLM)D061108 | |
| 650 | 6 | |a Messagerie instantan�ee. |0 (CaQQLa)201-0370546 | |
| 650 | 6 | |a Biblioth�eques |x Services de r�ef�erence �electroniques. |0 (CaQQLa)201-0329536 | |
| 650 | 6 | |a Biblioth�eques et Internet. |0 (CaQQLa)201-0362554 | |
| 650 | 6 | |a M�edias sociaux. |0 (CaQQLa)000258927 | |
| 650 | 7 | |a social media. |2 aat |0 (CStmoGRI)aat300312269 | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Library & Information Science |x General. |2 bisacsh | |
| 650 | 7 | |a Electronic reference services (Libraries) |2 fast |0 (OCoLC)fst00907454 | |
| 650 | 7 | |a Instant messaging |2 fast |0 (OCoLC)fst00974262 | |
| 650 | 7 | |a Libraries and the Internet |2 fast |0 (OCoLC)fst00997583 | |
| 650 | 7 | |a Social media |2 fast |0 (OCoLC)fst01741098 | |
| 700 | 1 | |a Cole, Meryl B. | |
| 776 | 0 | 8 | |i Print version: |a Bridgewater, Rachel. |t Instant messaging reference ; a practical guide. |d Oxford, England ; Chandos Publishing, �2009 |h xviii, 213 pages |k Chandos information professional series. |z 9781843343585 |
| 830 | 0 | |a Chandos information professional series. | |
| 856 | 4 | 0 | |u https://sciencedirect.uam.elogim.com/science/book/9781843343578 |z Texto completo |