Knowledge management systems implementation : lessons from the Silicon Valley /
This book brings together the results of several years of analysis of knowledge management systems (KMS) implementations and the experience of leading organisations in the Silicon Valley, to provide a practical guide on key strategic, technical and economic aspects of knowledge management systems im...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Witney :
Chandos Publishing (Oxford) Ltd,
2008.
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Colección: | Chandos knowledge management series.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Part 1. KMS essentials
- Why knowledge management systems?
- KMS foundations and taxonomy
- Part 2. KMS audit
- KMS diagnosis and strategy selection
- Selecting a knowledge management solution: lessons from Intel
- Part 3. KMS implementation
- Structuring knowledge in KMS: lessons from Cisco
- Defining KMS incentives and motivation schemes: lessons from HP
- Part 4. KMS performance assessment
- Why KMS performance assessment? Lessons from WSGR
- KM measurement in evolutionary contexts: lessons learned from IBM Community Measures
- Part 5. KMS maturity and effectiveness management
- KMS maturity management
- KMS effectiveness survey results.