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Understanding librarians : communication is the issue /
Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professional and t...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Witney :
Chandos Publishing (Oxford) Ltd,
2011.
|
| Colección: | Chandos information professional series.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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|---|---|---|---|
| 001 | SCIDIR_ocn822212891 | ||
| 003 | OCoLC | ||
| 005 | 20231117044819.0 | ||
| 006 | m o d | ||
| 007 | cr cnunnn||||| | ||
| 008 | 120320s2011 enk ob 011 0 eng | ||
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| 019 | |a 865332892 |a 881184047 |a 884543666 | ||
| 020 | |a 9781780632698 |q (electronic bk.) | ||
| 020 | |a 178063269X |q (electronic bk.) | ||
| 020 | |a 184334615X | ||
| 020 | |a 9781843346159 | ||
| 020 | |z 9781843346159 | ||
| 035 | |a (OCoLC)822212891 |z (OCoLC)865332892 |z (OCoLC)881184047 |z (OCoLC)884543666 | ||
| 043 | |a e-uk--- | ||
| 050 | 4 | |a Z716.3 | |
| 072 | 7 | |a LAN |x 025000 |2 bisacsh | |
| 082 | 0 | 4 | |a 021.7 |2 23 |
| 100 | 1 | |a Hull, Barbara. | |
| 245 | 1 | 0 | |a Understanding librarians : |b communication is the issue / |c Barbara Hull with contributions from Marion Churkovich, Christine Oughtred, and Denise Turner. |
| 260 | |a Witney : |b Chandos Publishing (Oxford) Ltd, |c 2011. | ||
| 300 | |a 1 online resource (1 ebook (xvii, 182 pages)) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Chandos information professional series | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professional and the user. It focuses especially on 'non-standard' users, such as non-native speakers or those with some disability. The author will provide accessible examples of good practice, assess their degree of success and suggest further ways to improve performance in information provision. | ||
| 505 | 0 | |a Cover; Understanding Librarians: Communication is the issue; Copyright; Dedication; Contents; List of tables; About the author and contributors; 1 Defining the problem; Rationale for this book; Broad overview of failure in communication; Overview of subsequent chapters; Notes; References; 2What are libraries for?; Perceived purpose of libraries; Public libraries; Development of public libraries in the UK; Changed perceptions of libraries; Libraries as instruments of social engineering; Note; References; 3Images of librarians; Problems with media portrayal; Positive appraisal of librarians. | |
| 505 | 8 | |a Librarians as teachersNotes; References; 4Psychological barriers; Basic human psychology: anxiety; Losing face; People are human!; Information overload; Notes; References; 5Social class and lack of education as barriers; Social class and education; Libraries' potential for social engineering; A cautionary note; Note; References; 6Language as a barrier; Predominance of English as a world language; Psychological problems of English language predominance; Studying in Higher Education in English; Difficulties with accents; Cultural differences; References. | |
| 505 | 8 | |a 7Lack of literacy and numeracy skills as a barrierVarying levels of literacy and numeracy; The alphabet and related problems; Definition of literacy; Problems with decimals; Falling statistics for enquiries; References; 8Information and Communication Technology as a barrier; Some effects of widespread use of ICT; Human-computer interaction; Computer frustration; Digital divide; Information literacy; Notes; References; 9 Disability as a barrier; Extent of disability; Legislation on disability discrimination; All staff to be disability-aware; Key importance of attitudes; References. | |
| 505 | 8 | |a 10Clarity of purposeWhat are you trying to achieve here?; The client group; Mission statements; Operational guidelines; Note; References; 11Evaluation and the value of systematic research; Culture of evaluation; What are we measuring?; Treat statistics with caution; Difficulties in collecting good quality data; Surveys; Note; References; 12 Librarians as reflective practitioners; General growth of reflective practice; A personal reflective 'log'; Practical outcomes from log-keeping; References; 13Staff development; Differences in motivation; Damage caused by lack of staff development. | |
| 505 | 8 | |a Promoting from within the serviceGood personal qualities for staff; Employing volunteers; Junior staff need the bigger picture too; Recognising individual members of staff; Notes; References; 14Self publicise; Sell your service!; The need to remind users; Integrating into your community; Satisfied users as ambassadors; Importance of names; Joining in; Publicise your achievements; Notes; References; 15Breaking down the library walls: responding to the needs of the Google generation; Background project 1; Pilot service: discussion; Background project 2; Implementation and pilot testing. | |
| 650 | 0 | |a Libraries |x Public relations |z Great Britain. | |
| 650 | 0 | |a Communication in library science. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Libraries and community |z Great Britain. | |
| 650 | 6 | |a Biblioth�eques |0 (CaQQLa)201-0003611 |x Relations publiques |0 (CaQQLa)201-0003611 |z Grande-Bretagne. |0 (CaQQLa)201-0441031 | |
| 650 | 6 | |a Communication en biblioth�economie. |0 (CaQQLa)201-0051200 | |
| 650 | 6 | |a Relations biblioth�eque-collectivit�e |0 (CaQQLa)201-0003730 |z Grande-Bretagne. |0 (CaQQLa)201-0441031 | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Library & Information Science |x General. |2 bisacsh | |
| 650 | 7 | |a Communication in library science. |2 fast |0 (OCoLC)fst00870167 | |
| 650 | 7 | |a Interpersonal relations. |2 fast |0 (OCoLC)fst00977397 | |
| 650 | 7 | |a Libraries and community. |2 fast |0 (OCoLC)fst00997508 | |
| 650 | 7 | |a Libraries |x Public relations. |2 fast |0 (OCoLC)fst00997423 | |
| 651 | 7 | |a Great Britain. |2 fast |0 (OCoLC)fst01204623 | |
| 655 | 7 | |a Festschriften. |2 fast |0 (OCoLC)fst01941036 | |
| 655 | 7 | |a Festschriften. |2 lcgft | |
| 776 | 0 | 8 | |i Print version: |a Hull, Barbara, 1941- |t Understanding librarians. |d Oxford : Chandos, 2011 |z 9781843346159 |w (OCoLC)754162504 |
| 830 | 0 | |a Chandos information professional series. | |
| 856 | 4 | 0 | |u https://sciencedirect.uam.elogim.com/science/book/9781843346159 |z Texto completo |