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Communicating by telephone /

This book examines the contribution which social psychology has made to telecommunications, and in turn considers how telecommunications have contributed to social psychology. The emphasis throughout is on experimental research and theory. The history and development of the telephone is discussed, w...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Rutter, D. R. (Derek R.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford [Oxfordshire] ; New York : Pergamon Press, 1987.
Edición:1st ed.
Colección:International series in experimental social psychology ; v. 15.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Rutter, D. R.  |q (Derek R.) 
245 1 0 |a Communicating by telephone /  |c by D.R. Rutter. 
250 |a 1st ed. 
260 |a Oxford [Oxfordshire] ;  |a New York :  |b Pergamon Press,  |c 1987. 
300 |a 1 online resource (vii, 178 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a International series in experimental social psychology ;  |v vol. 15 
504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
520 |a This book examines the contribution which social psychology has made to telecommunications, and in turn considers how telecommunications have contributed to social psychology. The emphasis throughout is on experimental research and theory. The history and development of the telephone is discussed, with particular attention paid to its uses and effectiveness, especially in interviewing and surveys, crisis intervention and counselling, and conferences and teaching. The theoretical background to the main arguments of the book are introduced, concentrating on non-verbal communication, especially looking, eye-contact, seeing and cuelessness. Outcome research, in particular the transmission of information and problem solving, persuasion and person perception is discussed. Process is also explored, including the content and style of interactions. The concluding section examines recent research on teaching and learning by telephone. 
505 0 |a Front Cover; Communicating by Telephone; Copyright Page; Preface; Acknowledgements; Table of Contents; Chapter 1. History and Survey of the Telephone; RECENT DEVELOPMENTS IN TECHNOLOGY; USES AND EFFECTIVENESS; REFERENCES; Chapter 2. Theoretical Background; Introduction; LOOKING AND EYE-CONTACT; SEEING AND CUELESSNESS; REFERENCES; Chapter 3. Outcome ; TRANSMISSION OF INFORMATION AND PROBLEM-SOLVING; PERSUASION; PERSON PERCEPTION; REFERENCES; Chapter 4. Process; CONTENT AND STYLE OF CONVERSATION; THEORETICAL MODELS OF PROCESS AND OUTCOME; RELATIONSHIPS BETWEEN PROCESS AND OUTCOME; REFERENCES 
505 8 |a Chapter 5. Teaching and Learning by TelephoneTEACHING BY TELEPHONE IN THE U.S.A. AND BRITAIN; TUTORIAL TEACHING BY TELEPHONE: AN EXPERIMENTAL INVESTIGATION; CONCLUSIONS AND THEORETICAL IMPLICATIONS; REFERENCES; Index 
546 |a English. 
650 0 |a Telephone  |x Social aspects. 
650 0 |a Communication  |x Social aspects. 
650 0 |a Interpersonal communication. 
650 0 |a Body language. 
650 2 |a Kinesics  |0 (DNLM)D007697 
650 6 |a T�el�ephone  |0 (CaQQLa)201-0019846  |x Aspect social.  |0 (CaQQLa)201-0374080 
650 6 |a Communication  |x Aspect social.  |0 (CaQQLa)201-0036815 
650 6 |a Communication interpersonnelle.  |0 (CaQQLa)201-0019565 
650 6 |a Langage du corps.  |0 (CaQQLa)201-0005527 
650 7 |a PSYCHOLOGY  |x Social Psychology.  |2 bisacsh 
650 7 |a Body language  |2 fast  |0 (OCoLC)fst00835365 
650 7 |a Communication  |x Social aspects  |2 fast  |0 (OCoLC)fst00870009 
650 7 |a Interpersonal communication  |2 fast  |0 (OCoLC)fst00977344 
650 7 |a Telephone  |x Social aspects  |2 fast  |0 (OCoLC)fst01146327 
650 7 |a Telefon  |2 gnd  |0 (DE-588)4016854-2 
650 7 |a Kommunikation  |2 gnd  |0 (DE-588)4031883-7 
650 7 |a Sozialpsychologie  |2 gnd  |0 (DE-588)4055891-5 
776 0 8 |i Print version:  |a Rutter, D.R. (Derek R.).  |t Communicating by telephone.  |b 1st ed.  |d Oxford [Oxfordshire] ; New York : Pergamon Press, 1987  |w (DLC) 87008275  |w (OCoLC)15487128 
830 0 |a International series in experimental social psychology ;  |v v. 15. 
856 4 0 |u https://sciencedirect.uam.elogim.com/science/book/9780080313245  |z Texto completo