Tabla de Contenidos:
  • Ch. 1. Sprague in Japan: Expectations, Realities, and Some Lessons
  • Ch. 2. The History of the Electronics Industry: Myths vs. Facts. The Roots of Electronics. What About Japan? U.S./Japan Semiconductor Competition Heats Up. The Role and History of Capacitors in Electronics
  • Ch. 3. The Process. Ceramics at Sprague. Manufacturing MLCs. Ceramic Variables and Quality. Other Devices, Other Processes. Success and Failure at Sprague Electric: Early Sources
  • Ch. 4. Sources of Competitive Advantage. Advantages: Japan. Advantages: United States. Lifetime Employment: Realities and Drawbacks
  • Ch. 5. From Basic Research to Actual Products. Gatekeeping. Licensing. Alliances. Other Sources. The Role and Management of Research and Development. The Commercialization of Technology. Allocation of Resources. Teamwork in Technology Commercialization. Personal Case Histories
  • Ch. 6. The Work Force. Education. The U.S. Manager. Management of Japanese-owned American Companies.
  • Managerial Compensation. Training. Labor Relations
  • Ch. 7. Total Company Quality. Learning from America: Japan and TQC. How Sprague Exploited a Quality Advantage. The United States and Quality Competitiveness. Quality and Reliability. Relations with Suppliers. Supplier Links, Quality, and the Shell Club
  • Ch. 8. The Manufacturing Floor. What is World Class Manufacturing? Just in Time (JIT) Systems. Flexible Manufacturing. The Sprague Electric Experience. Manufacturing Management. Similarities and a Big Difference
  • Ch. 9. The Marketplace. Serving the U.S. Market: The Sprague Experience. Corporate Structure and the Marketplace. The United States Electronics Market. Serving the Japanese Market. American Successes in Japan. Penetrating the Japanese Market
  • Ch. 10. Government and Capital. The Costs of Government. Government Industrial Policy and Direction. Business/Government Relations. The Cost of Capital
  • Ch. 11. Challenges to Japan. The Other Japan. "The Tigers" and "The Cubs."
  • Europe. The Future
  • Ch. 12. Toward the Future. The Semiconductor Industry. Revitalizing the U.S. Electronics Industry: The Macro Perspective. Revitalizing the U.S. Electronics Industry: The Micro Perspective
  • Ch. 13. NEWCO
  • Epilogue: Sprague Electric Redux.