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The benefits of e-business performance measurement systems : a report for CIMA--the Chartered Institute of Management Accountants /
To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance mea...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Autor Corporativo: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Amsterdam ; Boston :
CIMA Pub./Elsevier,
2008.
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| Edición: | 1st ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Barnes, David. | |
| 245 | 1 | 4 | |a The benefits of e-business performance measurement systems : |b a report for CIMA--the Chartered Institute of Management Accountants / |c David Barnes and Matthew Hinton. |
| 250 | |a 1st ed. | ||
| 260 | |a Amsterdam ; |a Boston : |b CIMA Pub./Elsevier, |c 2008. | ||
| 300 | |a 1 online resource (x, 82 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 520 | |a To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research including interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis. | ||
| 505 | 0 | |a Executive Summary -- -- A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- -- Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- -- examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- -- conference papers produced. | |
| 500 | |a "Research project No. CO: 1754848." | ||
| 504 | |a Includes bibliographical references (pages 71-74) and index. | ||
| 588 | 0 | |a Print version record. | |
| 650 | 0 | |a Electronic commerce |x Management. | |
| 650 | 0 | |a Organizational effectiveness |x Measurement. | |
| 650 | 0 | |a Performance |x Measurement. | |
| 650 | 0 | |a Managerial accounting. | |
| 650 | 6 | |a Commerce �electronique |0 (CaQQLa)201-0288481 |x Gestion. |0 (CaQQLa)201-0380063 | |
| 650 | 6 | |a Efficacit�e organisationnelle |x Mesure. |0 (CaQQLa)000300343 | |
| 650 | 6 | |a Comptabilit�e de gestion. |0 (CaQQLa)201-0074502 | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Marketing |x Telemarketing. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Marketing |x Multilevel. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Mail Order. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Marketing |x Direct. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x E-Commerce |x Internet Marketing. |2 bisacsh | |
| 650 | 7 | |a Electronic commerce |x Management. |2 fast |0 (OCoLC)fst00906916 | |
| 650 | 7 | |a Managerial accounting. |2 fast |0 (OCoLC)fst01007320 | |
| 650 | 7 | |a Organizational effectiveness |x Measurement. |2 fast |0 (OCoLC)fst01047862 | |
| 650 | 7 | |a Performance |x Measurement. |2 fast |0 (OCoLC)fst01057837 | |
| 700 | 1 | |a Hinton, Matthew. | |
| 710 | 2 | |a Chartered Institute of Management Accountants. | |
| 776 | 0 | 8 | |i Print version: |a Barnes, David. |t Benefits of e-business performance measurement systems. |b 1st ed. |d Amsterdam ; Boston : CIMA Pub./Elsevier, 2008 |z 9781856175258 |z 1856175251 |w (OCoLC)221210450 |
| 856 | 4 | 0 | |u https://sciencedirect.uam.elogim.com/science/book/9781856175258 |z Texto completo |