Relationship and resource management in operations /

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'Relationship and Resource Management in Operations' explains in practical terms the importance of the business relationships with internal and external counterparts while demonstrating how things can go wrong and what causes the situation. The authors examine the need to instil cultures i...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Loader, David
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Burlington, MA : Butterworth-Heinemann, 2002.
Colección:Operations management series (Securities Institute)
Temas:
Financial services industry > Management.
Financial services industry > Great Britain.
Services financiers > Gestion.
Services financiers > Grande-Bretagne.
BUSINESS & ECONOMICS > Banks & Banking.
Financial services industry
Financial services industry > Management
Administra�c�ao financeira.
Institui�c�ao financeira (administra�c�ao)
Institui�c�ao financeira (servicos)
Great Britain
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Preface; Understanding the business
  • the role of operations; Operations relationships in the organization; Operations relationships outside the organization; The operations team
  • managing systems and people; Client services; The relationship with regulation; Audit and compliance; The impact of change; Appendices; Glossary.

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