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Quality management for the technology sector /

There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that gr...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Berk, Joseph, 1951-
Otros Autores: Berk, Susan, 1955-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boston : Newnes, �2000.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Contents; Preface; Chapter 1. Managing for Quality in the High Tech Environment; Chapter 2. The Continuous Improvement Concept; Chapter 3. Finding Your Customers; Chapter 4. Quality Measurement Systems; Chapter 5. Problem Solving; Chapter 6. Systems Failure Analysis; Chapter 7. Employee Involvement and Empowerment; Chapter 8. Corrective Action Boards and Focus Teams; Chapter 9. Statistics for Nonstatisticians; Chapter 10. Statistical Process Control; Chapter 11. ANOVA, Taguchi, and Other Design of Experiments Techniques; Chapter 12. Quality Function Deployment.