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The design of computer supported cooperative work and groupware systems /

The phrases <Q>the information superhighway</Q> and the <Q>the information society</Q>are on almost everyone's lips. CSCW and groupware systems are the key to bringing those phrases to life. To an extent that would scarcely have been imaginable a few years ago, the contr...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Shapiro, Dan S., Tauber, Michael J., Traunm&#xFFFD;uller, R. (Roland)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amsterdam ; New York : Elsevier, 1996.
Colección:Human factors in information technology ; 12.
Temas:
Acceso en línea:Texto completo
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Tabla de Contenidos:
  • Cover
  • Table of Contents
  • Preface
  • List of Contributors
  • Chapter 1. Introduction: A Technology for the Information Society
  • SECTION ONE: ETHNOGRAPHY AND DESIGN
  • Chapter 2. Section Introduction: Ethnography and Design
  • Chapter 3. Ethnographic Workplace Studies and CSCW
  • Chapter 4. Paperwork and its Lessons for Database Systems: an Initial Assessment
  • SECTION TWO: REQUIREMENTS AND PRINCIPLES FOR GROUPWARE DESIGN
  • Chapter 5. Section Introduction: Requirements and Principles for Groupware Design
  • Chapter 6. Requirements for the Human Centred Design of Groupware
  • Chapter 7. Approaching Design for Integrated CSCW-DAI Systems
  • Chapter 8. Incorporating Multiple Levels of Information Processing in CSCW: An Integrated Design Approach
  • Chapter 9. Metaphors as Requirement Analysis Tools: The Market Metaphor in CSCW System Design
  • SECTION THREE: CSCW LANGUAGES AND ENVIRONMENTS
  • Chapter 10. Section Introduction: CSCW Languages and Environments
  • Chapter 11. Putting it all Together: Requirements for a CSCW Platform
  • Chapter 12. A CSCW Design Tool Based on Generic Objects
  • Chapter 13. Modelling Cooperative Work Settings with Active Workspaces
  • Chapter 14. VENUS: A Tele-Communication Environment to Support Awareness for Informal Interactions
  • Chapter 15. Feedback in Computer Supported Cooperation Systems: User Interface Design for a Talk-Like Tool
  • Chapter 16. A Lotos Specification of a CSCW Tool
  • SECTION FOUR: COMBINING APPROACHES
  • Chapter 17. Section Introduction: Combining Approaches
  • Chapter 18. Coping with Active Subjects: the Emergence of CSCW from IS and HCI Traditions
  • Chapter 19. Ferrets in a Sack? Ethnographic Studies and Task Analysis in CSCW
  • Chapter 20. A Contingency Model for Groupware Design
  • Chapter 21. Information Systems in Public Administration: From Transaction Processing to Computer Supported Cooperative Work
  • SECTION FIVE: RE-EVALUATING CSCW SYSTEMS
  • Chapter 22. Section Introduction: Re-evaluating CSCW Systems
  • Chapter 23. System Design for Cooperative Work in the Language Action Perspective: A Case Study of The Coordinator
  • Chapter 24. Issues in the Design of Collaborative Systems: Lessons from ConversationBuilder
  • Chapter 25. Use, Design and Evaluation: Steps towards an Integration
  • Chapter 26. Beyond Design: Social Learning and Computer-Supported Cooperative Work
  • some Lessons from Innovation Studies
  • Name Index
  • Subject Index
  • Last Page.