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Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children /

How would you feel if you visited your financial planners office and saw past-due credit card notices on their desk? Would you trust an auto mechanic whose car backfires and produces black smoke? A dentist with bad teeth? A banker in shabby clothes? An interior designer whose offices are a shambles?...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Betz, Charles T.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Amsterdam ; Boston : Elsevier/Morgan Kaufmann, �2007.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Part I: The IT Value Chain
  • Chapter 1: Introduction: Shoes for the Cobblers Child
  • Chapter 2: The IT Value Chain: a process foundation
  • Part II: Supporting the IT value chain
  • Chapter 3: A supporting data architecture
  • Chapter 4: A supporting systems architecture
  • Chapter 5: Patterns for IT Enablement
  • Part III: Conclusion
  • Chapter 6: Epilog
  • Appendix A: Architecture methodology used in this book
  • Appendix B: Some thoughts on the professionalization of enterprise IT
  • Appendix C: IT Professional Organizations.