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QMS conversion : a process approach /

QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of qualit...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hoyle, David
Otros Autores: Thompson, John, 1946-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Butterworth-Heinemann, �2002.
Edición:[2nd ed.].
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benef.
Notas:Includes index.
Descripción Física:1 online resource (xi, 176 pages) : illustrations
ISBN:0080492193
9780080492193
9786611006709
6611006702