Smart Teams : How to Move from Friction to Flow and Work Better Together /

Learn how your team can communicate, congregate and collaborate more effectively than ever Smart Teams will help your team to go beyond personal productivity to build a culture where productivity thrives. This book shows you how to turn around the unproductive team behaviours that create friction. Y...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Crowley, Dermot (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, [2023]
Edición:Revised edition.
Temas:
Teams in the workplace.
Équipes de travail.
Teams in the workplace
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • About the author
  • Acknowledgements
  • How to use this book
  • Introduction
  • Can you relate?
  • Productivity problems at the team level
  • We create friction rather than flow
  • Part I Moving from friction to flow
  • Chapter 1 Enabling productive flow
  • Productivity friction
  • Poor productivity behaviours
  • Friction vs flow cultures
  • Beyond personal productivity
  • Level 1: DISRUPTIVE
  • Level 2: PASSIVE
  • Level 3: PRODUCTIVE
  • Level 4: COLLABORATIVE
  • Level 5: SUPERPRODUCTIVE
  • chapter 2 Qualities of a smart team
  • We are purposeful
  • We are mindful
  • We are punctual
  • We are reliable
  • chapter 3 Changing team behaviours
  • Get specific to change behaviours
  • What is a productivity principle?
  • Generating principles for your team
  • Flipping problems into principles
  • Make this a priority for your team
  • Part II Working better together
  • chapter 4 Communicate: make less noise
  • Email overload
  • 1. Disruption and interruption
  • 2. Inbox bottlenecks
  • 3. Stress and overwhelm
  • Alternatives to email
  • Four communication tools
  • Have a conversation
  • Call a meeting
  • Send an email
  • Share a post
  • A more thoughtful approach to communications
  • Planning effective communications (why)
  • Writing effective communications (what)
  • The three ingredients of good communication
  • The SSS approach to emails
  • Sending effective communications (who)
  • Noise reduction strategies
  • Reply with care
  • Don't be a copy cat
  • Use distribution lists carefully
  • Get up and talk to someone
  • chapter 5 Congregate: make meetings count
  • What's wrong with our meeting culture?
  • 1. Too much time in meetings
  • 2. Poorly planned and poorly run meetings
  • 3. Poor meeting behaviours
  • Let's aim for 100 per cent fewer meetings
  • 25 per cent fewer meetings
  • 25 per cent shorter meeting durations
  • 25 per cent fewer participants
  • 25 per cent less time wasted
  • Make your meetings more effective
  • Plan meetings the right way around
  • The 5W approach to planning meetings
  • 1. Why
  • 2. What
  • 3. Who
  • 4. Where
  • 5. When
  • Running an awesome meeting
  • Mindful interruptions
  • Are all agenda items the same?
  • 1. Creation
  • 2. Deliberation
  • 3. Delegation
  • 4. Presentation
  • Focus your meeting with an agenda
  • Make online meetings work
  • Chapter 6 Collaborate: make projects great
  • Alignment, agreement and awareness
  • 1. Alignment
  • 2. Agreement
  • 3. Awareness
  • Project collaboration: make them visible
  • 1. Start with WHY
  • 2. Get clear about WHAT
  • 3. Decide WHO needs to be involved
  • 4. Work out WHEN
  • The best tool for the job
  • Project scheduling tools
  • Mind maps
  • Project board or work breakdown structure tools
  • Checklist
  • Useful, usable and used
  • chapter 7 Key skills for effective cooperation
  • Managing urgency
  • Most urgency is false
  • Reducing urgency for others
  • Negotiating urgency

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