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EQ Interview : Finding Employees with High Emotional Intelligence.

The only book of its kind- co-published with the Society for Human Resource Management.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: LYNN, Adele B.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Saranac Lake : AMACOM, 2008.
Edición:1st ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a EQ Interview :  |b Finding Employees with High Emotional Intelligence. 
250 |a 1st ed. 
264 1 |a Saranac Lake :  |b AMACOM,  |c 2008. 
264 4 |c ©2008. 
300 |a 1 online resource (193 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 |a Intro -- Contents -- 1 Introduction -- 2 The Five Areas of Emotional Intelligence and the EQ Job Competencies -- 3 Self-Awareness -- Competency 1: Impact on Others -- Competency 2: Emotional and Inner Awareness -- Competency 3: Accurate Assessment of Skills and Abilities -- 4 Self-Control or Self-Management -- Competency 1: Emotional Expression -- Competency 2: Courage or Assertiveness -- Competency 3: Resilience -- Competency 4: Planning the Tone of Conversations -- 5 Empathy -- Competency 1: Respectful Listening -- Competency 2: Feeling the Impact on Others -- Competency 3: Service Orientation -- 6 Social Expertness -- Competency 1: Building Relationships -- Competency 2: Collaboration -- Competency 3: Conflict Resolution -- Competency 4: Organizational Savvy -- 7 Personal Influence: Influencing Self -- Competency 1: Self-Confidence -- Competency 2: Initiative and Accountability -- Competency 3: Goal Orientation -- Competency 4: Optimism -- Competency 5: Flexibility and Adaptability -- 8 Personal Influence: Influencing Others -- Competency 1: Leading Others -- Competency 2: Creating a Positive Work Climate -- Competency 3: Getting Results Through Others -- 9 Mastery of Purpose and Vision -- Competency 1: Understanding One's Purpose and Values -- Competency 2: Taking Actions Toward One's Purpose -- Competency 3: Authenticity -- 10 The EQ Fraud and Other Warning Signs -- All One-Sided: Too Good to Be True -- Other Behavior Trends -- A Word About Instinct -- 11 A Final Word -- Appendix 1. Emotional Intelligence Table of Competencies -- Appendix 2. Questions by Area and Competencies -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- About the Author. 
520 |a The only book of its kind- co-published with the Society for Human Resource Management. 
588 |a Description based on publisher supplied metadata and other sources. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Employee selection. 
650 0 |a Emotional intelligence -- Examinations, questions, etc. 
650 0 |a Core competencies. 
650 0 |a Employment interviewing. 
650 0 |a Work  |x Psychological aspects. 
650 6 |a Personnel  |x Sélection. 
650 6 |a Compétences de base. 
650 6 |a Entretiens d'embauche. 
650 6 |a Travail  |x Aspect psychologique. 
650 7 |a Core competencies  |2 fast 
650 7 |a Employee selection  |2 fast 
650 7 |a Employment interviewing  |2 fast 
650 7 |a Work  |x Psychological aspects  |2 fast 
776 0 8 |i Print version:  |a LYNN, Adele B.  |t EQ Interview  |d Saranac Lake : AMACOM,c2008  |z 9780814409411 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780814409411/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
994 |a 92  |b IZTAP