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Managing change : manga for success /
"Chuji, a young business planner at a car company, is appointed as director to a troubled dealership. Chuji asks Nanako, who is an organization development specialist, how to directly communicate with his peers. He finds deep-rooted issues and how he misunderstood certain situations. Together,...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés Japonés |
| Publicado: |
Hoboken, New Jersey :
Wiley,
[2023]
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- Contents
- Introduction
- Prologue: Problems Keep Happening Yet the Workplace Stays the Same
- Story 1: The Unchanging Workplace
- 1-1. The Human Side of Workplaces and Organizations
- The Hard and Soft Sides of an Organization
- Why Managing the Human Side Is Important
- 1-2. Technical Problems and Adaptive Challenges
- There Are Two Sides to a Problem
- Common Leader and Manager Mistakes
- 1-3. Adaptive Challenges and Organization Development
- Problems in the Human Side Include Adaptive Challenges
- Part 1: What Is Organization Development?
- Story 2: Meeting a Supporter of Organization Development
- 2-1. What Exactly Is Organization Development?
- Organization Development Is a "Label"
- Defining Organization Development
- 2-2. Steps in Organization Development
- How to Deal with Adaptive Challenges
- The Three Steps in Organization Development
- Organization Development Step 1: Seeing the Problem
- Organization Development Step 2: Serious Discussion
- Organization Development Step 3: Building a Future
- 2-3. What Exactly Is a Discussion?
- Discussion Means Two-way Communication Where Meaning Is Conveyed
- The Four Levels of Two-way Communication
- Level 1: Polite Conversation
- Level 2: Debate
- Level 3: Introspective Discussion
- Level 4: Productive Discussion
- Discussion Levels and the Three Steps of Organization Development
- Part 2: The Core Team as an Agent of Change
- Story 3: Building a Core Team
- 3-1. The Importance of Trying to See What You Don't See
- The Difficulty of Trying to Understand the Feelings of Someone Before You
- What Is Needed to See the Human Side?
- 3-2. The Core Team to Propel Change
- Propelling and Suppressing Change
- A Core Team to Increasingly Propel Change
- 3-3. Propelling Organization Development.
- Roles Needed Besides the Core Team
- Transformation Leader
- Organization Development Supporter
- Sponsor
- 3-4. Process Consultation-How Do Supporters Support Organization Development?
- The Three Styles of Support
- The Specialist Style: Teaching Solution Strategies and Giving Information
- Doctor-Patient Style: Diagnosis and Prescription
- Process Consultation Style: Participatory Support
- An Example of Process Consultation Support
- Building a Support Relationship as a Participant
- Part 3: From Individual Work to Cooperation
- Story 4: Toward Being Able to Teach Each Other
- 4-1. Moving from Individual Work to Cooperation
- Why Work Is Being Done Individually
- The Shortcomings of Individual Work
- From Individual to Cooperative Work
- 4-2. Expanding Organization Development
- Structured and Unstructured Organization Development
- Increasing the Power of the Core Team to Transform Itself
- 4-3. Dealing with Resistance to Change
- Resistance to Change Is Healthy
- Dealing with Negative Reactions
- Building Successful Experiences through Small Attempts
- Part 4: Changing the Individual Mindset
- Story 5: Outgrowing Focus on Individual Work and Achievements
- 5-1. Differences in Mindsets
- The Achievement Mindset Dominates Businesses
- Moving from the Achievement Mindset to the Organization Development Mindset
- 5-2. Discussion with People You're in Conflict with
- The Pattern in Connections That Don't Go Well
- Discussing and Building a Cooperative Relationship with People You're in Conflict with
- Using Appreciative Inquiry (AI) in Discussions
- Part 5: Deepening and Expansion throughout the Organization as a Whole
- Story 6: From Confrontation to Cooperation
- 6-1. Implementing Cooperation within a Group
- How Conflicts and Confrontation Are Born in a Group.
- The Mindset Needed in Building Cooperative Relationships within a Group
- 6-2. The Growth and Development of an Organization or Workplace
- What Is Self-organization?
- Deepening Organization Development and the Growth and Development of an Organization or Workplace
- Constant Discussion and Pursuit
- Epilogue: What Does It Mean for an Organization to Change?
- Afterword
- References
- EULA.