What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say /
BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico Audiom |
Idioma: | Inglés |
Publicado: |
[Place of publication not identified] :
McGraw Hill-Ascent Audio,
2022.
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Edición: | [First edition]. |
Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Sumario: | BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum. |
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Descripción Física: | 1 online resource (1 audio file (5 hr., 35 min.)) |
Tiempo de Juego: | 05:35:00 |
ISBN: | 9781638413059 1638413053 |