Troubleshooting and supporting Windows 11 : creating robust, reliable, sustainable, and secure systems /

Diagnose, troubleshoot and repair any type of problems on your PC from startup and file access to cloud services and the issues caused by hybrid-work. This book contains everything you need to know to keep PC systems running optimally, and to repair problems quickly and efficiently. This book provid...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Halsey, Mike (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Berkeley, CA : Apress L. P., 2022.
Temas:
Microsoft Windows (Computer file)
Operating systems (Computers) > Management.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Intro
  • Table of Contents
  • About the Author
  • Introduction
  • Part I: Troubleshooting Fundamentals
  • Chapter 1: Introducing Troubleshooting in Windows 11
  • How Windows 11 Came About
  • How Windows 11 Differs from Windows 10
  • How Windows 11 Will Change During Its Life
  • Where Will All the Little Applets Go?
  • Windows 11 Editions
  • Windows 11 Update Channels
  • Windows 11 Home
  • Windows 11 Pro (Stand-Alone PC)
  • Windows 11 Pro and Enterprise
  • Windows 11 LTSC
  • Windows 11 IoT Editions
  • Windows 11 Lifecycle
  • Useful Windows 11 Features
  • Snap Layouts
  • Quick Settings
  • The Windows Insider Program
  • How to Use This Book
  • Linux on Windows
  • The Fundamentals of Providing High-Quality Support
  • Summary
  • Chapter 2: Tools and Utilities Used Throughout This Book
  • Settings
  • Control Panel
  • Windows Security
  • Windows Tools
  • Windows Terminal
  • Windows Subsystem for Linux
  • Recovery Console
  • Command Prompt
  • Microsoft Sysinternals Suite
  • Other Third-Party Tools
  • Support Websites
  • Hardware Driver and Support Websites
  • Cloud and Online Service Status Websites
  • Summary
  • Chapter 3: Building a Robust and Secure PC Ecosystem
  • Understanding System Restore
  • Configuring System Restore
  • Configuring System Restore Using Scripting
  • Restoring System Restore Backups
  • The USB Recovery Drive
  • USB Drives and Fast Boot
  • Creating a USB Recovery Drive
  • File Backup and Restore
  • Group Policy
  • Displaying Detailed Status Messages
  • Hide Specific Control Panel Items
  • Configure Remote Desktop Access
  • Block Inbound Connections for Public Networks
  • Enable Firewall Logging
  • Disable Removable Storage
  • Troubleshooting and Diagnostics
  • Deactivate AutoPlay
  • Managing Event Logging and Error Reporting
  • Additional Group Policy Settings
  • Local Security Policy
  • Biometrics and Two-Factor Authentication
  • The Windows Security Center
  • Virus and Threat Protection
  • Excluded Items
  • Controlled Folder Access
  • Reputation-Based Protection
  • Exploit Protection
  • Device Security
  • Protection History
  • The Windows Advanced Firewall
  • Troubleshooting and Repairing the Windows Firewall
  • Summary
  • Chapter 4: Configuring Windows 11
  • Using Group Policy to Manage Configuration and Settings
  • Hiding Settings
  • Hiding Control Panel Items and Windows Tools
  • Using the Registry to Restrict Windows Tools Access
  • Managing Programs and Apps
  • Managing User Accounts
  • Local vs. Roaming
  • User Environment Variables
  • Moving the Shell User Folders
  • Managing Home and Hybrid Workers
  • Creating Sustainable PC Systems
  • Summary
  • Chapter 5: Training Local and Remote PC Users
  • Understanding User Diversity
  • Teaching Fundamentals
  • No KISSing
  • Assessment and Evaluation
  • Don't Get Too Technical
  • Ask Questions with Yes or No Answers
  • Establishing Effective IT Training
  • Lesson Planning
  • Using Mixed Peer Group Learning
  • Mixing Activities

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