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Troubleshooting and supporting Windows 11 : creating robust, reliable, sustainable, and secure systems /
Diagnose, troubleshoot and repair any type of problems on your PC from startup and file access to cloud services and the issues caused by hybrid-work. This book contains everything you need to know to keep PC systems running optimally, and to repair problems quickly and efficiently. This book provid...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Berkeley, CA :
Apress L. P.,
2022.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Halsey, Mike, |e author. | |
| 245 | 1 | 0 | |a Troubleshooting and supporting Windows 11 : |b creating robust, reliable, sustainable, and secure systems / |c Mike Halsey. |
| 264 | 1 | |a Berkeley, CA : |b Apress L. P., |c 2022. | |
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| 500 | |a Description based upon print version of record. | ||
| 520 | |a Diagnose, troubleshoot and repair any type of problems on your PC from startup and file access to cloud services and the issues caused by hybrid-work. This book contains everything you need to know to keep PC systems running optimally, and to repair problems quickly and efficiently. This book provides a deep dive into the Windows OS, detailing what everything is, and how it works. You will learn about the in-built, additional, and third-party tools and utilities you can use to create reliable, robust and secure PC systems. Further, you will learn how to configure Windows 11 so as to avoid problems occurring, and how to support every type of end user, working from home, or in any part of the world, speaking any language, and taking into account other factors such as ability or personal barriers. You will discover the support tools and support ecosystem you can use to create and manage effective support tracking and remote access. You will discover how to get detailed events and reliability information, and how to manage update channels. You will deep dive into Windows 11 operating system and folder structure and learn app and software troubleshooting, process and service troubleshooting, network and internet troubleshooting and hardware and peripherals troubleshooting. Finally, you will learn more advanced troubleshooting techniques like security and encryption troubleshooting and using PowerShell scripting to repair problems. Further, you will also learn how to manually remove malware and ransomware, registry troubleshooting and startup and repair troubleshooting. By the end, you will know how to troubleshoot complex problems and diagnose hardware problems in a PC. You will be able to troubleshoot and repair any type of problem on a Windows 11 PC. What Will You Learn How to support home and hybrid-workers using their own PCs Using scripting and PowerShell to troubleshoot and repair systems Managing networking and internet access to minimize downtime Managing installation and troubleshoot for updates and patches Who Is This Book For IT Pros and system administrators who have to maintain small or large networks of connected PCs locally at their organization, or with hybrid workers. | ||
| 505 | 0 | |a Intro -- Table of Contents -- About the Author -- Introduction -- Part I: Troubleshooting Fundamentals -- Chapter 1: Introducing Troubleshooting in Windows 11 -- How Windows 11 Came About -- How Windows 11 Differs from Windows 10 -- How Windows 11 Will Change During Its Life -- Where Will All the Little Applets Go? -- Windows 11 Editions -- Windows 11 Update Channels -- Windows 11 Home -- Windows 11 Pro (Stand-Alone PC) -- Windows 11 Pro and Enterprise -- Windows 11 LTSC -- Windows 11 IoT Editions -- Windows 11 Lifecycle -- Useful Windows 11 Features -- Snap Layouts -- Quick Settings | |
| 505 | 8 | |a The Windows Insider Program -- How to Use This Book -- Linux on Windows -- The Fundamentals of Providing High-Quality Support -- Summary -- Chapter 2: Tools and Utilities Used Throughout This Book -- Settings -- Control Panel -- Windows Security -- Windows Tools -- Windows Terminal -- Windows Subsystem for Linux -- Recovery Console -- Command Prompt -- Microsoft Sysinternals Suite -- Other Third-Party Tools -- Support Websites -- Hardware Driver and Support Websites -- Cloud and Online Service Status Websites -- Summary -- Chapter 3: Building a Robust and Secure PC Ecosystem | |
| 505 | 8 | |a Understanding System Restore -- Configuring System Restore -- Configuring System Restore Using Scripting -- Restoring System Restore Backups -- The USB Recovery Drive -- USB Drives and Fast Boot -- Creating a USB Recovery Drive -- File Backup and Restore -- Group Policy -- Displaying Detailed Status Messages -- Hide Specific Control Panel Items -- Configure Remote Desktop Access -- Block Inbound Connections for Public Networks -- Enable Firewall Logging -- Disable Removable Storage -- Troubleshooting and Diagnostics -- Deactivate AutoPlay -- Managing Event Logging and Error Reporting | |
| 505 | 8 | |a Additional Group Policy Settings -- Local Security Policy -- Biometrics and Two-Factor Authentication -- The Windows Security Center -- Virus and Threat Protection -- Excluded Items -- Controlled Folder Access -- Reputation-Based Protection -- Exploit Protection -- Device Security -- Protection History -- The Windows Advanced Firewall -- Troubleshooting and Repairing the Windows Firewall -- Summary -- Chapter 4: Configuring Windows 11 -- Using Group Policy to Manage Configuration and Settings -- Hiding Settings -- Hiding Control Panel Items and Windows Tools | |
| 505 | 8 | |a Using the Registry to Restrict Windows Tools Access -- Managing Programs and Apps -- Managing User Accounts -- Local vs. Roaming -- User Environment Variables -- Moving the Shell User Folders -- Managing Home and Hybrid Workers -- Creating Sustainable PC Systems -- Summary -- Chapter 5: Training Local and Remote PC Users -- Understanding User Diversity -- Teaching Fundamentals -- No KISSing -- Assessment and Evaluation -- Don't Get Too Technical -- Ask Questions with Yes or No Answers -- Establishing Effective IT Training -- Lesson Planning -- Using Mixed Peer Group Learning -- Mixing Activities | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
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