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Metrics-based IT service management

This title offers and explains key metrics for the important areas of IT management. It helps to adopt and adapt them, to develop your own measurement and reporting system. It introduces some basics of the system dynamics - an important and fascinating perspective on the process management.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Isaychenko, Dimitry (Autor), Demin, Pavel (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : The Stationery Office Ltd, 2022.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

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