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Winning the customer : turn consumers into fans and get them to spend more /
During his nine years in senior marketing positions with the New England Patriots, Lou Imbriano laid the foundation and marketing vision for the football team that led to its astronomical growth and explosive revenue-perfectly positioning them to be ready for when the Patriots became repeat Super Bo...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Otros Autores: | |
| Formato: | Electrónico Audiom |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified] :
McGraw Hill-Ascent Audio,
2011.
|
| Edición: | [First edition]. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Imbriano, Lou, |e author. | |
| 245 | 1 | 0 | |a Winning the customer : |b turn consumers into fans and get them to spend more / |c Lou Imbriano and Elizabeth King. |
| 250 | |a [First edition]. | ||
| 264 | 1 | |a [Place of publication not identified] : |b McGraw Hill-Ascent Audio, |c 2011. | |
| 300 | |a 1 online resource (1 sound file (8 hr., 45 min.)) | ||
| 306 | |a 084500 | ||
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| 347 | |a audio file |2 rdaft | ||
| 511 | 0 | |a Read by Charles Bice. | |
| 520 | |a During his nine years in senior marketing positions with the New England Patriots, Lou Imbriano laid the foundation and marketing vision for the football team that led to its astronomical growth and explosive revenue-perfectly positioning them to be ready for when the Patriots became repeat Super Bowl champions and the NFL brand to beat. Now CEO of TrinityOne, a strategic marketing firm, Lou has an undefeated record of showing all types of companies how to tackle customer relationships and convert them into tangible revenue. In Winning the Customer, Lou delivers his original strategies for both short- and long-term financial success: The Marketing Playbook: how to identify those who are dying to spend money with you Relationship Architecture: how to connect with customers in meaningful ways and create "memorable moments" The Revenue Game: how to build revenue instead of selling concepts Throughout the book, you'll find Lou's dynamic personal stories drawn right from his years of real-world business experience. He's learned that to maximize revenue, every organization must both turn its customers into fans and coax those fans to spend freely. Winning the Customer shows you how to do just that using the Three Tiers of Customer Relationships. Imbriano shares his strategies with his innovative DELIVERS system: Dedication, Entertainment, Loyalty, Investment, Vision, Energy, Responsibility, and Sacrifice. Filled with practical information and written in Lou's inimitable conversational style, Winning the Customer is your all-pro offensive attack against old, ineffective methods and flat results. Lou's tools will give any business an inspired team, supersized income, and a virtual stadium full of engaged, high-paying customers. | ||
| 588 | 0 | |a Online resource; title from title details screen (O'Reilly, viewed September 27, 2022). | |
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Marketing. | |
| 650 | 0 | |a Creative ability in business. | |
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Customer services. | |
| 650 | 6 | |a Marketing. | |
| 650 | 6 | |a Créativité dans les affaires. | |
| 650 | 6 | |a Consommateurs |x Satisfaction. | |
| 650 | 6 | |a Service à la clientèle. | |
| 650 | 7 | |a marketing. |2 aat | |
| 650 | 7 | |a Consumer satisfaction |2 fast | |
| 650 | 7 | |a Creative ability in business |2 fast | |
| 650 | 7 | |a Customer services |2 fast | |
| 650 | 7 | |a Marketing |2 fast | |
| 655 | 4 | |a Downloadable audio books. | |
| 655 | 7 | |a Audiobooks |2 fast | |
| 655 | 7 | |a Audiobooks. |2 lcgft | |
| 655 | 7 | |a Livres audio. |2 rvmgf | |
| 700 | 1 | |a King, Elizabeth |q (Sara Elizabeth), |e author. | |
| 700 | 1 | |a Bice, Charles, |e narrator. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9781639296866/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||