Conversation transformation : recognize and overcome the 6 most destructive communication patterns /

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One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Benjamin, Ben E., 1944- (Autor), Yeager, Amy, 1975- (Autor), Simon, Anita, 1936- (Autor)
Formato: Electrónico Audiom
Idioma:Inglés
Publicado: [Place of publication not identified] : McGraw Hill-Ascent Audio, 2022.
Edición:[First edition].
Temas:
Conversation.
Oral communication.
Communication orale.
Conversation
Oral communication
Downloadable audio books.
Audiobooks
Audiobooks.
Livres audio.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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520 |a One of the New York Post's Top 10 Best Career Books of 2012 Repair communication breakdowns on the spot and drive positive results in every conversation Failed conversations can take a heavy toll on our professional and personal lives, threatening to damage relationships, erode trust, and make it impossible to resolve conflicts, reach decisions, or achieve mutual understanding. Conversation Transformation gives you practical guidelines for managing the six most common (and aggravating) conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. Each skill-building chapter guides you through a three-step process for replacing unconstructive habits with more effective responses: AWARENESS: Learn to recognize an ineffective communication pattern the instant it occurs. ACTION: Use specific new strategies to turn the conversation in a better direction. PRACTICE: Engage in repeated, structured practice to turn those actions into new habits. 
588 0 |a Online resource; title from title details screen (O'Reilly, viewed September 27, 2022). 
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650 0 |a Conversation. 
650 0 |a Oral communication. 
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650 6 |a Communication orale. 
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700 1 |a Yeager, Amy,  |d 1975-  |e author. 
700 1 |a Simon, Anita,  |d 1936-  |e author. 
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