Communication essentials : the tools you need to master every type of professional interaction /
"One of the first books in McGraw Hill's NEW Business Essentials Series providing savvy strategies and specific action steps to improve business communication skills for today's new world of work"--
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
McGraw Hill,
[2023]
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Colección: | McGraw Hill's business essentials.
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Temas: | |
Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- The essentials. Be a communication student for life
- Know why and how we communicate
- Discover the "I" in communicate
- Understand that the message sent is not always the message received
- Commit to being effective
- The essentials applied. Communication self-assessment
- Your communication starting point : be willing
- Identify your goal
- Know your audience
- Own your message
- Anticipate how your audience will perceive you, the messenger
- Choose the best medium for your message
- Beyond the essentials. Communicate your way into a job
- Communicate on the job and up the ladder
- Improve your digital communication
- Communicate to make and maintain social relationships
- Communicate through conflict and difficult conversations
- Continue learning to keep improving.