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The quest for a killer KPI : how radically simplifying performance metrics helped one company align employee behavior with organizational goals, make smarter investments in the business, and foster a culture of learning and cooperation /
This is the story of how Agoda, a subsidiary of the Booking Holdings online travel group, made its way to a single "KPI + constraint" model that helps run a good bit of the business. It took some trial and error to get there; the KPIs that were developed and tested along the way promoted b...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified] :
MIT Sloan Management Review,
2022.
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| Edición: | [First edition]. |
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 024 | 8 | |a 53863MIT63313 | |
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| 035 | |a (OCoLC)1315580494 | ||
| 037 | |a 53863MIT63313 |b O'Reilly Media | ||
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| 082 | 0 | 4 | |a 658.3/125 |2 23/eng/20220510 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Morgenshtern, Omri, |e author. | |
| 245 | 1 | 4 | |a The quest for a killer KPI : |b how radically simplifying performance metrics helped one company align employee behavior with organizational goals, make smarter investments in the business, and foster a culture of learning and cooperation / |c Omri Morgenshtern, Robert Rosenstein, Peter L. Allen. |
| 246 | 3 | |a Quest for a killer key performance indicator | |
| 250 | |a [First edition]. | ||
| 264 | 1 | |a [Place of publication not identified] : |b MIT Sloan Management Review, |c 2022. | |
| 300 | |a 1 online resource (8 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references. | ||
| 500 | |a "Reprint 63313." | ||
| 520 | |a This is the story of how Agoda, a subsidiary of the Booking Holdings online travel group, made its way to a single "KPI + constraint" model that helps run a good bit of the business. It took some trial and error to get there; the KPIs that were developed and tested along the way promoted both positive and counterproductive behaviors and outcomes. But the business found its guiding principles, implemented them, improved performance, and fostered learning and cooperation in the process. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Performance technology. | |
| 650 | 0 | |a Performance standards. | |
| 650 | 0 | |a Organizational effectiveness. | |
| 650 | 7 | |a Organizational effectiveness. |2 fast |0 (OCoLC)fst01047852 | |
| 650 | 7 | |a Performance standards. |2 fast |0 (OCoLC)fst01057876 | |
| 650 | 7 | |a Performance technology. |2 fast |0 (OCoLC)fst01057883 | |
| 700 | 1 | |a Rosenstein, Robert, |e author. | |
| 700 | 1 | |a Allen, Peter L., |e author. | |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/53863MIT63313/?ar |z Texto completo (Requiere registro previo con correo institucional) |
| 994 | |a 92 |b IZTAP | ||