Cultural Competence for Public Managers : Managing Diversity in Today' s World /

Our increasingly globalized society demands a higher level of sophistication when working cross-culturally and internationally in local, state, and federal governments; tribal corporations; and nonprofit organizations. Cultural Competence for Public Managers offers guidance on how to become a leader...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Borrego, Espiridion (Autor), Johnson lll, Richard Greggory (Autor)
Formato: eBook
Idioma:Inglés
Publicado: Boca Raton, FL : Routledge, [2017].
Edición:First edition.
Colección:Public administration and public policy.
Temas:
Diversity in the workplace.
Personnel management.
Public administration.
Multiculturalisme en milieu de travail.
Personnel > Direction.
Administration publique (Science)
Diversity in the workplace
Personnel management
Public administration
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Cover; Title Page; Copyright Page; Contents; Supplemental Material and Templates; Preface; Acknowledgments; Authors; Part I: Introduction to Cultural Competence: Do I Really Need to be Culturally Competent?; 1: Why Cultural Competence Is Important; 2: How Globalization and Immigration Are Changing the World; 3: Defining Cultural Competence for Public Managers; 4: Cultural Competencies; Part II: Cultural Competence for Executives, Managers, Supervisors, and Employees; 5: Experiences from Successful Multicultural and Diversity Programs; 6: Cultural Competencies for Executives
  • 7: Cultural Competencies for Middle Managers and Supervisors8: Cultural Competencies for Employees; Part III: Building the Culturally Competent Organization; 9: Establishing the Organizational Cultural Competence Framework; 10: Human Resource Management and Cultural Competence; 11: Using Cultural Competence to Develop International Collaborations; Part IV: Cases in Cultural Competence; 12: Cultural Competence in Health Care; 13: Cultural Competence in Higher Education; 14: Resolving Difficult Employee Issues; 15: The Human Resource Office: The Last Resort; Part V: Where do we Go from Here?
  • 16: What the Future Holds: More ChangeAppendix: Cultural Competence Literature and Legislation; References; Index

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