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Connected Strategy /

What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships-while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost?...

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Detalles Bibliográficos
Autores principales: Siggelkow, Nicolaj (Autor), Terwiesch, Christian (Autor)
Autor Corporativo: Safari, an O'Reilly Media Company
Otros Autores: Marantz, David (Narrador)
Formato: Electrónico Audiom
Idioma:Inglés
Publicado: Ascent Audio, 2020.
Edición:1st edition.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

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