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|z 53863MIT63103
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|a UAMI
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|a Zhang, Jonathan,
|e author.
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|a The Brand Advantage That Will Lure Shoppers Back to Stores /
|c Zhang, Jonathan.
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|a 1st edition.
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|b MIT Sloan Management Review,
|c 2021.
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|a 1 online resource (7 pages)
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|a E-commerce and the pandemic have disrupted brick-and-mortar retail, but new research shows an opportunity for culturally rich brands to leverage in-person shopping to build loyalty. When it comes to items like high-end watches, wine, and designer clothes, customers still want shops where they can immerse themselves in a brand's culture and learn more from knowledgeable employees. The authors discuss winners and losers in traditional retail and how stores might transform to meet customer needs.
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|f Copyright © 2021 MIT Sloan Management Review
|g 2021
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|a Made available through: Safari, an O'Reilly Media Company.
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|a Online resource; Title from title page (viewed July 28, 2021)
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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|a Safari, an O'Reilly Media Company.
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|u https://learning.oreilly.com/library/view/~/53863MIT63103/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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