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Digital customer experience engineering : strategies for creating effective digital experiences /
Customer experience engineering applied to the engineering department is rare, but needed. Most companies keep support, UX, engineering, product, and CX separate. To address this gap, this book highlights roles and techniques that are proven to accelerate issue detection and prevention by 30% or mor...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[United States] :
Apress,
2021.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |