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00000cam a2200000Mi 4500 |
001 |
OR_on1262671271 |
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OCoLC |
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20231017213018.0 |
006 |
m d |
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cr |n||||||||| |
008 |
200520s2020 enka ob 000 0 eng d |
010 |
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|a 2020438989
|
040 |
|
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|a VT2
|b eng
|c VT2
|d OCLCO
|d OCLCF
|d OCLCO
|d OCL
|d OCLCO
|
015 |
|
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|a GBC065014
|2 bnb
|
016 |
7 |
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|a 019806213
|2 Uk
|
020 |
|
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|a 9781787781481
|q (pbk.)
|
020 |
|
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|a 1787781488
|q (pbk.)
|
020 |
|
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|z 9781787781504 (ePub ebook)
|
020 |
|
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|z 9781787781498 (PDF ebook)
|
035 |
|
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|a (OCoLC)1262671271
|
082 |
0 |
4 |
|a 658.4038
|2 23
|
049 |
|
|
|a UAMI
|
100 |
1 |
|
|a Johnson, Brian,
|d 1952-
|
245 |
1 |
4 |
|a The universal service desk (USD)
|h [electronic resource] :
|b implementing, controlling and improving service delivery /
|c Brian Johnson and Léon-Paul de Rouw.
|
260 |
|
|
|a Ely, Cambridgeshire :
|b IT Governance Publishing,
|c 2020.
|
300 |
|
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|a 1 online resource (xiv, 254 pages :)
|b illustrations.
|
504 |
|
|
|a Includes bibliographical references.
|
590 |
|
|
|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
|
650 |
|
0 |
|a Information technology
|x Management.
|
650 |
|
0 |
|a Business
|x Data processing.
|
650 |
|
0 |
|a Management information systems.
|
650 |
|
0 |
|a Management
|x Data processing.
|
650 |
|
6 |
|a Technologie de l'information
|x Gestion.
|
650 |
|
6 |
|a Gestion
|x Informatique.
|
650 |
|
6 |
|a Systèmes d'information de gestion.
|
650 |
|
7 |
|a Management
|x Data processing
|2 fast
|
650 |
|
7 |
|a Business
|x Data processing
|2 fast
|
650 |
|
7 |
|a Information technology
|x Management
|2 fast
|
650 |
|
7 |
|a Management information systems
|2 fast
|
700 |
1 |
|
|a Rouw, Léon-Paul de.
|
776 |
0 |
8 |
|i ebook version :
|z 9781787781504
|
856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9781787781504/?ar
|z Texto completo (Requiere registro previo con correo institucional)
|
887 |
|
|
|a HD30.2.J585 2020
|
994 |
|
|
|a 92
|b IZTAP
|