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Meet the Expert : Jim Kalbach on New Directions in Mapping Experiences /
Over the past decade, mapping experiences--a design and marketing technique that attempts to capture an experience in a diagram--has entered the mainstream. Stakeholders are now asking for things like customer journey maps by name, even if they don't know exactly what they're requesting. T...
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| Formato: | Video |
| Idioma: | Inglés |
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[Erscheinungsort nicht ermittelbar] :
O'Reilly Media, Inc.,
2021
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| Edición: | 1st edition. |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |